Functional requirements of Online Event Registration System with non-functional

1. User Registration and Authentication:
   • Allow users to create and manage accounts using email, social media, or other authentication methods.
   • Implement role-based access control for different user roles (e.g., participants, organizers, administrators).
2. Event Creation and Management:
   • Provide tools for organizers to create and manage events, including setting event details (e.g., title, description, date, time, location).
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   • Support for setting up recurring events and managing event updates or cancellations.
3. Event Listing and Search:
   • Display a list of upcoming events with search and filter options (e.g., by date, category, location).
   • Allow users to browse and search for events based on criteria such as keywords, categories, or dates.
4. Registration and Ticketing:
   • Enable users to register for events, select ticket types, and provide necessary information (e.g., name, contact details).
   • Support different ticketing options (e.g., free, paid, early-bird, group discounts) and manage ticket availability.
5. Payment Processing:
   • Integrate with payment gateways to handle online payments for paid events, including credit/debit card transactions and other payment methods.
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   • Provide options for issuing refunds or managing payment issues.
6. Confirmation and Notifications:
   • Send confirmation emails or messages to users upon successful registration or payment.
   • Provide notifications and reminders for upcoming events, registration deadlines, or changes to event details.
7. User Profile and Dashboard:
   • Allow users to view and manage their event registrations, including checking the status of their registrations and accessing event details.
   • Provide a dashboard for users to view their registered events, tickets, and payment history.
8. Admin Panel:
   • Include an administrative interface for event organizers and administrators to manage events, registrations, and users.
   • Provide tools for generating reports, analyzing registration data, and handling inquiries.
9. Integration with Calendar Systems:
   • Support integration with external calendar systems (e.g., Google Calendar, Outlook) to allow users to add events to their personal calendars.
   • Provide options for exporting event details in standard calendar formats.
10. Feedback and Evaluation:
    • Allow users to provide feedback or rate events after they have taken place.
    • Provide tools for organizers to review feedback and generate evaluation reports.
11. Help and Support Resources:
    • Offer access to help resources, including FAQs, user guides, and support contact options.
    • Provide customer support through various channels, such as email, live chat, or phone.

Non-Functional Requirements

1. Scalability:
   • The system should handle increasing numbers of events, registrations, and users without performance issues.
   • Support for scaling infrastructure to accommodate growth and peak usage periods.
2. Performance:
   • Ensure fast and responsive interactions, with quick event searches, registration processing, and payment transactions.
   • Optimize performance to handle large volumes of concurrent users efficiently.
3. Reliability and Availability:
   • Ensure high availability with minimal downtime, supported by redundancy, load balancing, and failover mechanisms.
   • Implement regular backups and disaster recovery procedures to maintain service continuity.
4. Usability:
   • The user interface should be intuitive and user-friendly, accommodating users with varying levels of technical expertise.
   • Provide a consistent and seamless experience across different devices and platforms.
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5. Interoperability:
   • The system should integrate seamlessly with external calendar systems, payment gateways, and other third-party applications.
   • Support standard APIs and data formats for interoperability and data exchange.
6. Maintainability:
   • Ensure the system is easy to maintain, with clear documentation, modular design, and support for regular updates and bug fixes.
   • Implement automated monitoring and logging to identify and address issues promptly.
7. Compliance:
   • Ensure the system complies with relevant regulations and standards, such as data protection laws (e.g., GDPR, CCPA) and payment processing regulations.
   • Provide features to support auditing, data retention, and regulatory reporting requirements.
8. Data Integrity and Accuracy:
   • Ensure that all data collected and processed by the system is accurate, consistent, and up-to-date.
   • Implement validation checks and data integrity mechanisms to prevent errors and data corruption.
9. Localization and Internationalization:
   • Support multiple languages and regional settings to cater to a global user base.
   • Allow easy adaptation of the system to meet local regulations and cultural practices.
10. Accessibility:
    • Ensure that the system is accessible to users with disabilities, following web accessibility standards (e.g., WCAG).
    • Provide features such as screen reader compatibility, keyboard navigation, and adjustable text sizes.
11. Privacy and Data Ownership:
    • Ensure that users retain ownership of their data and can easily control, access, and delete their information.
    • Provide transparency regarding data usage, sharing, and storage practices, with clear consent mechanisms.