Functional requirements of Online Fee Payment System with non-functional

Functional Requirements

1. User Management
   • User Registration and Login: Allow users (students, parents, and administrators) to create accounts, log in, and manage their profiles.
   • Role-Based Access: Define roles such as students, parents, and administrators with specific permissions to access different features.
   • Profile Management: Enable users to update personal information, contact details, and payment preferences.
2. Fee Management
   • Fee Structure Setup: Allow administrators to define and manage fee structures, including tuition fees, miscellaneous charges, and other categories.
   • Fee Scheduling: Set up fee payment schedules, including due dates, payment periods, and installment options.
3. Payment Processing
   • Fee Payment: Enable users to pay fees online using various payment methods (e.g., credit/debit cards, bank transfers, digital wallets).
   • Payment Gateway Integration: Integrate with payment gateways to process transactions securely.
   • Transaction Records: Maintain records of all transactions, including payment details, amounts, and timestamps.
4. Invoice Generation
   • Invoice Creation: Generate and provide invoices or receipts for each payment made, including details such as amount, date, and payment method.
   • Invoice Delivery: Send invoices via email or provide them for download through the user’s account.
5. Fee Tracking and History
   • Payment History: Allow users to view their payment history, including past transactions and outstanding balances.
   • Outstanding Fees: Display information about any outstanding fees or pending payments.
6. Notifications and Alerts
   • Payment Reminders: Send reminders for upcoming due dates and overdue payments.
   • Confirmation Messages: Provide confirmation messages or emails upon successful payment.
   • Alert for Failed Transactions: Notify users in case of payment failures or issues.
7. Reporting and Analytics
   • Financial Reports: Generate reports for administrators on fee collections, outstanding payments, and financial summaries.
   • Transaction Analytics: Provide insights into transaction trends, payment methods, and user behavior.
8. Integration
   • Student Information System Integration: Integrate with student information systems to retrieve and update fee-related data.
   • Accounting Systems Integration: Integrate with accounting systems for accurate financial tracking and reporting.
9. Security and Privacy
   • Data Protection: Implement encryption and other security measures to protect user data and transaction information.
   • Access Control: Ensure that only authorized users can access sensitive payment information and perform transactions.

Non-Functional Requirements

1. Performance
   • Response Time: Ensure quick response times for payment processing, invoice generation, and account management.
   • Scalability: Design the system to handle increasing numbers of users and transactions without performance issues.
2. Reliability
   • Uptime: Aim for high system availability with minimal downtime (e.g., 99.9% uptime).
   • Error Handling: Implement robust error detection and recovery mechanisms to maintain system stability.
3. Security
   • Data Encryption: Use encryption to protect sensitive data during transmission and storage, particularly payment information.
   • Authentication and Authorization: Implement strong authentication and authorization measures to prevent unauthorized access.
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   • Compliance: Adhere to relevant regulations and standards for payment security and data protection, such as PCI DSS (Payment Card Industry Data Security Standard).
4. Usability
   • User Interface: Design an intuitive and user-friendly interface for ease of navigation and payment processing.
   • Accessibility: Ensure the system is accessible to users with disabilities, complying with standards such as WCAG (Web Content Accessibility Guidelines).
5. Compatibility
   • Device Compatibility: Ensure the system is accessible across various devices, including desktops, tablets, and smartphones.
   • Browser Compatibility: Support major web browsers to accommodate different user preferences.
6. Maintainability
   • Code Quality: Develop clean, well-documented code to facilitate maintenance and future updates.
   • Modular Design: Use a modular architecture to allow for easy enhancements and scalability.
7. Backup and Recovery
   • Data Backup: Implement regular automated backups to prevent data loss and ensure data integrity.
   • Disaster Recovery: Develop and test a disaster recovery plan to restore system functionality in case of major failures.
8. Support and Documentation
   • Help Desk: Provide support through helpdesk tickets, live chat, or email.
   • Documentation: Offer comprehensive user guides, system manuals, and troubleshooting documentation.
9. Scalability
   • System Growth: Design the system to accommodate future expansion, including additional features, users, and payment methods.
   • Load Handling: Ensure the system can manage varying loads and peak usage times effectively.