Functional requirements of Online Food Donation System with non-functional
Functional Requirements
- User Registration and Authentication:
- Allow users to register as donors or recipients using email, social media, or third-party authentication services.
- Provide secure login mechanisms, including multi-factor authentication (MFA) for enhanced security.
- Implement role-based access control to manage permissions for different user roles (e.g., donors, recipients, administrators).
- Profile Management:
- Enable donors to create and manage profiles with details such as contact information, organization affiliation, and food donation preferences.
- Allow recipients to create and manage profiles with details about their organization, food needs, and contact information.
- Food Donation Management:
- Allow donors to list available food donations, including details such as food type, quantity, expiration date, and pick-up location.
- Enable recipients to browse available donations and request or claim specific food items based on their needs.
- Donation Scheduling and Logistics:
- Provide scheduling tools for donors and recipients to arrange pick-up and delivery of food donations.
- Support for coordinating logistics, including transport arrangements and tracking of food delivery status.
- Donation Tracking and Reporting:
- Enable tracking of donation status from listing to delivery, including updates on pick-up and drop-off times.
- Provide reporting tools for donors and recipients to track donation history, volumes, and impact.
- Matching and Recommendations:
- Implement algorithms to match food donations with recipient organizations based on factors such as location, food type, and needs.
- Provide recommendations for donors and recipients based on their profiles, past donations, and preferences.
- Communication and Notifications:
- Provide messaging and communication tools for donors and recipients to discuss donation details, logistics, and requirements.
- Send automated notifications for donation requests, confirmations, scheduling updates, and delivery status.
- Food Safety and Compliance:
- Include features for donors and recipients to confirm compliance with food safety regulations and guidelines.
- Provide documentation and verification options to ensure that donated food meets safety standards and is suitable for consumption.
- Admin Panel:
- Include an administrative interface for managing users, donations, and system settings.
- Provide tools for moderating content, resolving issues, and ensuring compliance with platform policies.
- Feedback and Reviews:
- Allow donors and recipients to provide feedback and reviews on their donation experiences.
- Display ratings and reviews on user profiles to build trust and credibility within the community.
- Integration with External Systems:
- Support integration with external systems such as food safety databases, mapping services, and logistics platforms.
- Provide APIs for connecting with third-party applications and services.
- Data Security and Privacy:
- Implement encryption for data at rest and in transit to protect user information and donation details.
- Ensure compliance with data protection regulations, including GDPR and local data protection laws.
- Mobile Access:
- Provide a mobile-friendly interface or app for users to access and manage donations, view profiles, and communicate with others on the go.
- Ensure mobile functionality supports features such as scheduling, notifications, and tracking.
- Reporting and Analytics:
- Generate reports and analytics on donation volumes, user activity, and impact metrics.
- Provide insights to help users and administrators assess the effectiveness of the donation system.
- Support and Help Resources:
- Offer access to help resources, including FAQs, user guides, and support contact options.
- Provide customer support through various channels, such as email, live chat, or phone.
Non-Functional Requirements
- Scalability:
- The system should handle an increasing number of users, donations, and interactions without performance issues.
- Support for scaling infrastructure to accommodate growth and peak usage periods.
- Performance:
- Ensure fast and responsive interactions, with quick processing of donation listings, requests, and scheduling.
- Optimize system performance to handle large datasets and high volumes of concurrent users efficiently.
- Reliability and Availability:
- Ensure high availability with minimal downtime, supported by redundancy, load balancing, and failover mechanisms.
- Implement regular backups and disaster recovery procedures to maintain service continuity.
- Usability:
- The user interface should be intuitive and user-friendly, accommodating users with varying levels of technical expertise.
- Provide a consistent and seamless experience across different devices and platforms.
- Interoperability:
- The system should integrate seamlessly with external systems, such as mapping services and food safety databases.
- Support standard APIs and data formats for interoperability and data exchange.
- Maintainability:
- Ensure the system is easy to maintain, with clear documentation, modular design, and support for regular updates and bug fixes.
- Implement automated monitoring and logging to identify and address issues promptly.
- Compliance:
- Ensure the system complies with relevant regulations and standards, such as food safety laws and data protection regulations.
- Provide features to support auditing, data retention, and regulatory reporting requirements.
- Data Integrity and Accuracy:
- Ensure that all data collected and processed by the system is accurate, consistent, and up-to-date.
- Implement validation checks and data integrity mechanisms to prevent errors and data corruption.
- Localization and Internationalization:
- Support multiple languages and regional settings to cater to a global user base.
- Allow easy adaptation of the system to meet local regulations and cultural practices.
- Accessibility:
- Ensure that the system is accessible to users with disabilities, following web accessibility standards (e.g., WCAG).
- Provide features such as screen reader compatibility, keyboard navigation, and adjustable text sizes.
- Privacy and Data Ownership:
- Ensure that users retain ownership of their data and can easily control, access, and delete their information.
- Provide transparency regarding data usage, sharing, and storage practices, with clear consent mechanisms.