Functional requirements of Online Health Portal with non-functional
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Functional Requirements
User Management
Account Creation and Login: Allow patients, healthcare providers, and administrators to create accounts, log in securely, and manage their profiles. Include options for social media logins and password recovery.
Role-Based Access Control: Implement role-based access control to define permissions for different user roles (e.g., patients, doctors, administrators).
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Profile Management: Enable users to update their personal information, contact details, and medical preferences.
Health Records Management
Medical Records Access: Allow patients to view and download their medical records, including test results, diagnoses, and treatment history.
Record Updates: Enable healthcare providers to update patient records with new information, including notes from consultations, prescriptions, and test results.
Health History: Provide a comprehensive view of a patient’s health history, including past appointments, treatments, and medication.
Appointment Scheduling
Appointment Booking: Allow patients to schedule appointments with healthcare providers, specifying date, time, and type of appointment.
Appointment Management: Enable users to view, reschedule, or cancel appointments. Notify users of upcoming appointments via email or SMS.
Provider Availability: Display healthcare providers’ available time slots and allow for booking based on real-time availability.
Telemedicine
Virtual Consultations: Provide functionality for scheduling and conducting virtual consultations via video conferencing or chat.
Integration with Video Tools: Integrate with video conferencing tools for secure and reliable virtual appointments.
Consultation Records: Maintain records of virtual consultations, including transcripts or summaries if applicable.
Communication
Secure Messaging: Allow secure messaging between patients and healthcare providers for consultation, follow-up, and health advice.
Notifications: Send notifications for important events, such as appointment reminders, prescription renewals, and test results.
Prescription Management
Prescription Access: Enable patients to view and manage their prescriptions, including details of medications and dosage instructions.
Renewal Requests: Allow patients to request prescription refills or renewals and track the status of these requests.
Pharmacy Integration: Integrate with pharmacies to facilitate electronic prescriptions and facilitate medication orders.
Health Tracking
Health Metrics: Provide tools for tracking various health metrics such as weight, blood pressure, glucose levels, and physical activity.
Personal Health Records: Allow patients to input and track personal health data and monitor trends over time.
Goal Setting: Enable users to set and track health-related goals, such as weight loss or exercise targets.
Billing and Payments
Payment Processing: Facilitate online payment for services, including appointment fees, consultation charges, and other medical expenses.
Billing History: Provide access to billing history and invoices for completed services.
Insurance Integration: Integrate with insurance providers to manage claims and verify coverage.
Reporting and Analytics
Health Reports: Generate reports on health metrics, appointment history, and treatment progress.
Custom Reports: Allow users to create custom reports based on specific health data and criteria.
Data Security and Privacy
Data Encryption: Encrypt sensitive health data both in transit and at rest to ensure privacy and security.
Compliance: Ensure compliance with health data protection regulations (e.g., HIPAA, GDPR) to protect patient information.
Non-Functional Requirements
Performance
Response Time: Ensure quick response times for accessing health records, booking appointments, and interacting with the system (e.g., under 2 seconds for most operations).
Scalability: The system should handle increasing numbers of users, records, and transactions without performance degradation.
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Reliability
Uptime: Ensure high system availability with minimal downtime (e.g., 99.9% uptime).
Error Handling: Implement robust error handling and recovery mechanisms to manage system failures and ensure continuous operation.
Security
Data Encryption: Encrypt sensitive health data during transmission and storage.
Authentication and Authorization: Use secure authentication methods (e.g., multi-factor authentication) and role-based access control to protect user accounts and health data.
Data Backup: Implement regular data backups and establish procedures for data recovery in case of system failures or data loss.
Usability
User Interface: Design an intuitive and user-friendly interface for easy navigation and interaction, ensuring that users can easily access and manage their health information.
Help and Support: Provide user guides, tutorials, and support resources to assist users in navigating and utilizing the system.
Maintainability
Code Quality: Write high-quality, well-documented code to facilitate system maintenance, updates, and troubleshooting.
Documentation: Provide comprehensive documentation for users, administrators, and developers, including user manuals, technical documentation, and troubleshooting guides.
Availability
Backup and Recovery: Ensure regular data backups and establish recovery procedures to handle data loss or corruption.
Failover: Implement failover mechanisms to switch to backup systems or servers in case of primary system failure.
Portability
Cross-Platform Compatibility: Ensure the system is compatible with various devices and operating systems used by users, including desktops, tablets, and mobile devices.
Supportability
Technical Support: Provide mechanisms for obtaining technical support and resolving issues, including help desks, online resources, and customer service.
Error Reporting: Include functionality for reporting and tracking issues or bugs within the system.