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Functional requirements of Online Smart Parking System with non-functional

Functional Requirements

  1. User Management
    • Registration and Login: Allow users (drivers, parking lot operators) to register, log in, and manage their profiles.
    • Profile Management: Enable users to update personal details, vehicle information, and payment methods.
  2. Parking Space Search and Reservation
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    • Search Functionality: Allow users to search for available parking spaces based on location, date, time, and other criteria.
    • Real-Time Availability: Provide real-time information on the availability of parking spaces.
    • Reservation: Enable users to reserve parking spaces in advance, with the option to cancel or modify reservations.
  3. Parking Space Management
    • Space Management: Allow parking lot operators to manage the availability, pricing, and details of parking spaces.
    • Spot Allocation: Facilitate allocation of parking spots for different types of vehicles (e.g., regular, handicapped, electric).
  4. Payment Processing
    • Online Payments: Support online payment for reservations and parking fees through secure payment gateways.
    • Payment History: Provide users with access to their payment history, including receipts and transaction details.
  5. Navigation and Directions
    • Navigation: Provide directions to the reserved parking space using integrated maps and GPS.
    • Real-Time Updates: Offer real-time updates on traffic conditions and alternate routes if needed.
  6. Access Control
    • Entry and Exit: Enable automated entry and exit for vehicles using QR codes, RFID, or license plate recognition.
    • Verification: Ensure that users can only access the reserved parking space and manage access for authorized vehicles.
  7. Notifications
    • Alerts: Send notifications about reservation confirmations, reminders, and payment receipts.
    • Updates: Notify users about changes in parking space availability or reservation status.
  8. Reporting and Analytics
    • Usage Reports: Provide operators with reports on parking space utilization, revenue, and user activity.
    • User Insights: Offer insights into user behavior and preferences for better service management.
  9. Customer Support
    • Helpdesk: Provide access to customer support through various channels (e.g., chat, email, phone) for assistance with reservations and technical issues.
    • FAQ: Offer a comprehensive FAQ section to address common questions and concerns.
  10. Integration with External Services
    • Maps and GPS: Integrate with map services for navigation and location tracking.
    • Payment Gateways: Connect with payment processors for handling transactions.

Non-Functional Requirements

  1. Performance
    • Speed: Ensure fast response times for searching, reserving, and accessing parking spaces.
    • Scalability: Design the system to handle increasing numbers of users, parking spaces, and transactions efficiently.
  2. Reliability
    • Availability: Ensure high availability with minimal downtime for users to access the system and manage reservations.
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    • Error Handling: Implement robust error handling and recovery mechanisms to maintain system stability.
  3. Security
    • Data Protection: Use encryption and secure protocols to protect sensitive user and payment information.
    • Authentication and Authorization: Implement strong authentication methods and role-based access control to safeguard user accounts and data.
  4. Usability
    • User Interface: Design an intuitive and user-friendly interface for easy navigation and interaction with the system.
    • Accessibility: Ensure the system is accessible to users with disabilities and supports various devices and browsers.
  5. Maintainability
    • Code Quality: Develop clean, modular, and well-documented code to facilitate future maintenance and updates.
    • Documentation: Provide comprehensive documentation for users, operators, and administrators.
  6. Compliance
    • Regulatory Standards: Ensure compliance with relevant regulations and standards, such as data protection laws (e.g., GDPR).
    • Parking Regulations: Adhere to local parking regulations and policies.
  7. Interoperability
    • Integration Compatibility: Ensure compatibility with other systems, tools, and services for seamless data exchange and functionality.
  8. Backup and Recovery
    • Data Backup: Implement regular backups to prevent data loss and ensure data integrity.
    • Disaster Recovery: Develop a disaster recovery plan to restore operations in case of major disruptions.
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