Scope of Online Shopping Cart Final Year Project

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User Roles and Permissions: Define roles such as customers, administrators, and support staff with specific permissions and access levels.
Registration and Login: Allow users to register, log in, and manage their accounts, including password recovery and security measures.
Profile Management: Enable users to update personal information, contact details, and payment methods.

Product Catalog: Manage a catalog of products, including product details such as name, description, price, images, and categories.
Inventory Management: Track inventory levels, manage stock, and update product availability.
Product Search and Filtering: Provide search and filtering options for users to find products based on criteria such as category, price range, and keywords.

Cart Functionality: Allow users to add, remove, and update items in their shopping cart.
Cart Summary: Display a summary of cart items, including quantities, prices, and total cost.
Persistent Cart: Implement features to save the cart between sessions, allowing users to return and continue shopping.

Order Summary:

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Provide an overview of the order, including item details, quantities, and total cost before finalizing the purchase.
Shipping Information: Collect and validate shipping information, including address and delivery options.
Payment Processing: Integrate with payment gateways to handle transactions securely (credit/debit cards, online payments).
Order Confirmation: Generate and send order confirmations via email or SMS, including details such as order number, items purchased, and estimated delivery date.

Order Tracking: Allow users to track the status of their orders, including processing, shipping, and delivery updates.
Order History: Provide users with access to their order history, including details of past purchases and order status.
Returns and Refunds: Manage return requests and process refunds according to the store’s return policy.

Support Requests: Allow users to submit support requests or inquiries related to orders, products, or account issues.
Live Chat/Helpdesk: Provide tools for live chat or helpdesk support to assist users with shopping or account-related questions.
FAQs and Help Resources: Offer a knowledge base or FAQ section to address common questions and provide guidance on using the shopping cart system.

Sales Reports: Generate reports on sales activity, including total sales, revenue, and product performance.
Customer Analytics: Analyze customer data to understand shopping patterns, preferences, and demographics.
Inventory Reports: Track inventory levels, stock movements, and product availability.

Payment Gateways: Integrate with payment gateways for processing online payments securely.
Email and SMS Services: Connect with email and SMS services for sending order confirmations, shipping updates, and promotional messages.
Shipping Providers: Optionally integrate with shipping providers for real-time shipping rates, tracking, and label generation.

Design: Develop an intuitive and user-friendly interface for browsing products, managing the shopping cart, and completing the checkout process.
Accessibility: Ensure the system is accessible on various devices (desktop, tablet, mobile) and meets accessibility standards.
Responsive Design: Implement a responsive design to adapt to different screen sizes and resolutions.

Data Encryption: Encrypt sensitive data transmissions and storage to protect personal and payment information.
Access Control: Implement role-based access controls and secure authentication methods.
Audit Trails: Maintain logs of system activities, including shopping cart transactions, user actions, and administrative changes.

Scalability: Design the system to handle increasing numbers of users, products, and transactions.
Database Management: Choose an appropriate database system for storing product data, user profiles, and order information.
Backup and Recovery: Implement backup and recovery solutions to ensure data integrity and availability.

Deployment: Plan and execute the deployment of the system to a live environment, ensuring a smooth transition from development.
Testing: Conduct comprehensive testing (e.g., functional, usability, performance, security) to ensure the system meets requirements and operates reliably.

Regulations: Ensure adherence to relevant regulations and standards related to online shopping, data protection, and payment processing.
Privacy Policy: Develop a privacy policy to inform users about data collection, usage, and protection practices.
Terms and Conditions: Define and display terms and conditions for using the shopping cart system.

Training: Provide training materials or sessions for staff and administrators on how to use the system effectively.
Support: Offer support channels for troubleshooting and assistance with system issues and customer inquiries.

Mobile App: Develop a mobile app for users to shop, manage their cart, and complete purchases on the go.
Promotions and Discounts: Implement features for applying promotional codes, discounts, and special offers.
Wishlist Functionality: Allow users to create and manage wishlists of products they are interested in.