Allow users (e.g., property managers, tenants, landlords, maintenance staff) to create accounts, log in, and manage their profiles.
Implement role-based access control to restrict access based on user roles (e.g., admin, tenant, landlord, maintenance).
Property Listings and Management
Enable the creation, editing, and management of property listings, including details such as location, size, type, and features.
Support the addition of property photos and floor plans.
Tenant and Lease Management
Manage tenant information, including contact details, lease agreements, and rental history.
Support lease tracking, renewals, and terminations.
Rental Payments and Billing
Facilitate rental payment processing, including one-time and recurring payments through various payment methods (e.g., credit/debit cards, bank transfers).
Generate and manage rental invoices, receipts, and payment histories.
Maintenance and Repair Management
Allow tenants to submit maintenance requests and track the status of their requests.
Provide tools for property managers to assign and manage repair tasks and track completion.
Communication and Notifications
Enable communication between tenants, landlords, and property managers through messages, notifications, and alerts.
Send reminders for rent due dates, lease renewals, and maintenance updates.
Reporting and Analytics
Generate reports on property performance, rental income, maintenance activities, and tenant satisfaction.
Provide analytics on property occupancy rates, financial summaries, and other key metrics.
Document Management
Manage and store important documents such as lease agreements, property deeds, and maintenance records.
Provide secure access to documents and support document sharing.
Calendar and Scheduling
Provide calendar functionality for scheduling property viewings, maintenance appointments, and lease renewals.
Allow users to set and manage reminders for important dates and deadlines.
Compliance and Legal Management
Ensure compliance with local regulations and rental laws.
Provide tools for managing legal documents and tracking compliance-related tasks.
Integration with Other Systems
Integrate with accounting systems for financial management and reporting.
Support integration with third-party services for tenant background checks, credit scoring, and other verification processes.
User Interface and Experience
Provide an intuitive and user-friendly interface for managing properties, tenants, and financial transactions.
Ensure ease of navigation and accessibility features for users with different needs and abilities.
Non-Functional Requirements
Performance
Ensure quick response times for property management tasks, payment processing, and report generation.
Handle high volumes of transactions and user interactions efficiently, especially during peak periods.
Scalability
Support the addition of new properties, tenants, and features as the system grows.
Scale to accommodate increasing amounts of property data and user traffic.
Reliability
Ensure high system availability with minimal downtime.
Implement backup and recovery procedures to protect property and tenant data and ensure business continuity.
Security
Protect sensitive property, tenant, and financial data with encryption and secure access controls.
Implement measures to prevent unauthorized access, data breaches, and fraud.
Usability
Provide an intuitive and user-friendly interface for property management tasks, including property listings, payment processing, and maintenance tracking.
Ensure ease of navigation and accessibility features for users with different needs and abilities.
Maintainability
Design the system for easy updates, maintenance, and troubleshooting.
Provide clear documentation for system administrators, property managers, and support staff.
Compatibility
Ensure compatibility with various devices (e.g., desktops, tablets, smartphones) and web browsers.
Integrate seamlessly with other systems and software used in property management.
Data Integrity
Ensure accuracy and consistency of property data, tenant information, and financial transactions.
Implement validation checks and error-handling mechanisms to maintain data quality.
Support and Documentation
Provide user manuals, help guides, and support resources for troubleshooting and training.
Offer technical support for system issues and maintenance.
Auditability
Maintain logs of system activity, financial transactions, and user actions for auditing purposes.
Provide audit trails for property management, payment processing, and maintenance activities.
