Functional requirements of Auction Management System with non-functional
Functional Requirements
- User Management
- Allow users to create and manage accounts, including registration, login, and profile updates.
- Implement different user roles, such as bidders, sellers, and administrators, with appropriate access controls.
- Auction Creation and Management
- Enable sellers to create and manage auctions, including setting auction parameters such as start/end dates, reserve prices, and item descriptions.
- Provide tools for sellers to upload item images, set bidding increments, and define auction rules.
- Item Listing and Catalog Management
- Support the listing of auction items with detailed descriptions, images, and starting bids.
- Allow users to browse and search for items based on various criteria (e.g., category, price range, keywords).
- Bidding Process
- Facilitate real-time bidding for auction items, including placing and updating bids.
- Provide features for automatic bidding, where users can set maximum bid limits and let the system place incremental bids on their behalf.
- Bid Tracking and Notifications
- Track and display current bid status, including highest bids and bidder information.
- Send notifications to bidders about bid updates, auction closings, and winning status.
- Auction Closing and Item Sale
- Handle the closing of auctions and determine winning bids based on predefined criteria.
- Notify winners and provide instructions for completing the transaction (e.g., payment).
- Payment Integration
- Integrate with payment gateways to process payments for winning bids.
- Provide tools for handling transaction fees, processing refunds, and managing payment confirmations.
- Reporting and Analytics
- Generate reports on auction performance, including bid history, sales statistics, and user activity.
- Provide analytics tools for evaluating auction trends, seller performance, and bidding patterns.
- User Feedback and Ratings
- Allow users to provide feedback and rate their auction experiences.
- Implement a rating system for sellers and items based on user reviews and feedback.
- Search and Filtering
- Provide robust search and filtering options to help users find auctions and items of interest.
- Allow sorting by various attributes, such as price, ending soonest, and popularity.
- Compliance and Security
- Ensure compliance with legal and regulatory requirements related to online auctions and transactions.
- Implement security measures to protect user data, auction integrity, and financial transactions.
- Admin Dashboard
- Provide administrators with tools for managing users, auctions, and system settings.
- Allow for monitoring of system activity, handling disputes, and managing site content.
- Customer Support
- Offer support channels for users to report issues, seek assistance, and get help with the auction process.
- Provide FAQs, help guides, and troubleshooting resources.
Non-Functional Requirements
- Performance
- Ensure quick response times for auction listings, bid placements, and search queries.
- Handle high volumes of concurrent users and bidding activity efficiently.
- Scalability
- Support the addition of new features, users, and auctions as the system grows.
- Scale to accommodate increasing data volumes, user traffic, and auction activity.
- Reliability
- Ensure high system availability with minimal downtime, especially during peak auction times.
- Implement backup and recovery procedures to protect data and ensure business continuity.
- Security
- Protect user data, auction information, and payment transactions with encryption and secure access controls.
- Implement measures to prevent unauthorized access, fraud, and data breaches.
- Usability
- Provide an intuitive and user-friendly interface for browsing auctions, placing bids, and managing accounts.
- Ensure ease of navigation and accessibility features for users with different needs and abilities.
- Maintainability
- Design the system for easy updates, maintenance, and troubleshooting.
- Provide clear documentation for system administrators, developers, and support personnel.
- Compatibility
- Ensure compatibility with various devices (e.g., desktops, tablets, smartphones) and web browsers.
- Support different operating systems and platforms to ensure a consistent user experience.
- Data Integrity
- Ensure accuracy and consistency of auction data, bids, and user information.
- Implement validation checks and error-handling mechanisms to maintain data quality.
- Support and Documentation
- Provide comprehensive user manuals, help guides, and support resources for troubleshooting and training.
- Offer technical support for system issues and maintenance.
- Auditability
- Maintain logs of system activity, user interactions, and data changes for auditing purposes.
- Provide audit trails for auction processes, bid management, and financial transactions.