Functional requirements of Fitness Club Management System with non-functional

Functional Requirements

1. User Management
   • Membership Registration and Login: Allow members to create accounts, log in securely, and manage their profiles.
   • Profile Management: Members can update personal details, contact information, and preferences.
   • Role-Based Access: Define different roles (e.g., members, trainers, administrative staff) with specific permissions.
   Advertisement
2. Membership Management
   • Membership Plans: Offer various membership plans (e.g., monthly, yearly) with different features and pricing.
   • Enrollment: Enable new members to enroll in membership plans and process payments.
   • Renewal and Cancellation: Allow members to renew or cancel their memberships and manage their subscription status.
   • Membership Tracking: Track membership status, expiration dates, and payment history.
3. Class Scheduling and Management
   • Class Listings: Display a schedule of fitness classes, including details such as class type, instructor, time, and location.
   • Class Booking: Allow members to book or reserve spots in fitness classes.
   • Class Cancellation: Enable members to cancel their bookings and manage their reservations.
   Advertisement
   • Instructor Management: Manage class instructors, including scheduling and availability.
4. Personal Training Management
   • Trainer Profiles: Maintain profiles for personal trainers, including their qualifications, availability, and specializations.
   • Session Scheduling: Allow members to book personal training sessions with available trainers.
   • Session Tracking: Track booked sessions, session history, and trainer performance.
5. Facility Management
   • Equipment Management: Track the usage, maintenance, and status of gym equipment.
   • Facility Booking: Manage bookings for additional facilities such as courts or swimming pools.
6. Payment and Billing
   • Payment Processing: Handle membership fees, class bookings, and personal training payments through various payment methods (e.g., credit/debit cards, online payment gateways).
   • Billing History: Provide a history of all financial transactions, including membership fees and additional charges.
7. Reporting and Analytics
   • Membership Reports: Generate reports on membership statistics, such as active memberships, new sign-ups, and cancellations.
   • Class Attendance: Track class attendance and participation rates.
   • Financial Reports: Produce reports on revenue, expenses, and overall financial performance.
8. Communication and Notifications
   • Email and SMS Alerts: Send automated notifications for class reminders, membership renewals, payment confirmations, and special offers.
   • Announcements: Allow staff to post announcements or updates for members.
9. Integration
   • CRM Integration: Integrate with Customer Relationship Management (CRM) systems for managing member interactions and communications.
   • Calendar Integration: Sync with external calendars for class schedules and personal training appointments.
   • Social Media Integration: Share updates and promotions on social media platforms.
10. Compliance and Security
    • Data Protection: Implement measures to protect sensitive member data and payment information through encryption and secure storage.
    • Privacy Compliance: Ensure compliance with data protection regulations (e.g., GDPR, CCPA).

Non-Functional Requirements

1. Performance
   • Response Time: Ensure quick response times for user interactions, such as class bookings and membership management (e.g., under 2 seconds).
   • Scalability: The system should handle increasing numbers of members, classes, and transactions without performance issues.
   Advertisement
2. Reliability
   • Uptime: Ensure high availability of the system with minimal downtime (e.g., 99.9% uptime).
   • Error Handling: Implement robust error handling to manage system failures gracefully and maintain data integrity.
3. Security
   • Data Protection: Implement strong security measures to safeguard sensitive information, including encryption and secure access controls.
   • Authentication and Authorization: Use secure authentication methods and enforce role-based access control.
   • Compliance: Follow relevant regulations and standards for data protection and payment processing.
4. Usability
   • User Interface: Design an intuitive and user-friendly interface for members, trainers, and administrative staff.
   • Accessibility: Ensure the system is accessible to users with disabilities, following accessibility standards (e.g., WCAG).
5. Maintainability
   • Code Quality: Maintain high-quality, well-documented code to facilitate updates and troubleshooting.
   • Documentation: Provide comprehensive documentation for users and administrators, including user guides and technical manuals.
6. Availability
   • Backup and Recovery: Implement regular data backups and establish procedures for data recovery in case of system failures.
   • Failover: Ensure the system has failover capabilities to switch to backup systems or servers if necessary.
7. Portability
   • Cross-Platform Compatibility: Ensure the system is compatible with various devices and operating systems, including desktops, tablets, and mobile devices.
8. Supportability
   • Technical Support: Provide mechanisms for users to obtain support and resolve issues.
   • Error Reporting: Include functionality for users to report bugs or issues and track their resolution.