Functional requirements of Fundraising Management System with non-functional
Projects Inventory
Functional Requirements
User Management
User Registration and Login: Allow users (donors, fundraisers, administrators) to create accounts, log in, and manage their profiles.
Role-Based Access: Define roles with specific permissions (e.g., donors, fundraisers, administrators) to access and manage different features.
Profile Management: Enable users to update personal information, contact details, and communication preferences.
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Campaign Management
Campaign Creation and Management: Allow fundraisers to create and manage fundraising campaigns, including setting goals, timelines, and descriptions.
Campaign Tracking: Monitor campaign progress, including funds raised, donor contributions, and campaign milestones.
Campaign Updates: Enable fundraisers to post updates and communicate progress to donors.
Donor Management
Donor Profiles: Maintain detailed profiles for donors, including contact information, donation history, and preferences.
Donation Tracking: Track donor contributions, including individual donations, recurring donations, and total giving.
Communication and Engagement: Provide tools for engaging with donors, such as sending thank-you messages, newsletters, and event invitations.
Donation Processing
Online Donations: Allow donors to make contributions online using various payment methods (e.g., credit/debit cards, digital wallets).
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Recurring Donations: Enable donors to set up and manage recurring donations (e.g., monthly, quarterly).
Donation Receipts: Automatically generate and send receipts for donations, including tax deduction information.
Event Management
Event Creation and Management: Allow users to create and manage fundraising events, including details such as date, time, location, and description.
Event Registration: Enable donors and participants to register for events and manage their registrations.
Event Communication: Send reminders and updates about events to registered participants.
Reporting and Analytics
Campaign Reports: Generate reports on campaign performance, including total funds raised, donor engagement, and campaign effectiveness.
Donor Reports: Provide reports on donor activity, including donation patterns, demographics, and engagement.
Financial Reports: Track and report on financial aspects, including income, expenses, and budget adherence.
Integration
Payment Gateway Integration: Integrate with payment gateways for secure online donation processing.
CRM Integration: Integrate with Customer Relationship Management (CRM) systems to manage donor interactions and data.
Accounting Systems Integration: Integrate with accounting software for financial management and reporting.
Communication and Notifications
Email Notifications: Send automated emails for donation confirmations, campaign updates, and event invitations.
In-App Messaging: Provide a messaging system for communication between donors and fundraisers or administrators.
Alerts and Reminders: Send alerts for upcoming events, donation deadlines, and campaign milestones.
Security and Privacy
Data Protection: Implement measures to secure personal and financial data, including encryption and secure storage.
Access Control: Ensure that only authorized users can access or modify sensitive data and system functionalities.
Compliance: Adhere to relevant regulations for data protection and payment security, such as GDPR or PCI DSS.
Customizable Features
Custom Forms: Allow customization of donation and registration forms to collect specific information.
Campaign Templates: Provide customizable templates for creating and managing campaigns.
Non-Functional Requirements
Performance
Response Time: Ensure quick response times for donation processing, campaign management, and report generation.
Scalability: Design the system to handle increasing numbers of campaigns, donors, and transactions without performance issues.
Reliability
Uptime: Aim for high system availability with minimal downtime (e.g., 99.9% uptime).
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Error Handling: Implement robust error detection and recovery mechanisms to maintain system stability.
Security
Data Encryption: Use encryption to protect data during transmission and storage, particularly for payment and personal information.
Authentication and Authorization: Implement strong authentication mechanisms and strict authorization controls to prevent unauthorized access.
Compliance: Ensure compliance with relevant data protection regulations, such as GDPR or PCI DSS.
Usability
User Interface: Design an intuitive and user-friendly interface for ease of navigation by donors, fundraisers, and administrators.
Accessibility: Ensure the system is accessible to users with disabilities, complying with standards such as WCAG (Web Content Accessibility Guidelines).
Compatibility
Device Compatibility: Ensure the system is accessible across various devices, including desktops, tablets, and smartphones.
Browser Compatibility: Support major web browsers to accommodate different user preferences.
Maintainability
Code Quality: Develop clean, well-documented code to facilitate maintenance and future updates.
Modular Design: Use a modular architecture to allow for easy enhancements and scalability.
Backup and Recovery
Data Backup: Implement regular automated backups to prevent data loss and ensure data integrity.
Disaster Recovery: Develop and test a disaster recovery plan to restore system functionality in case of major failures.
Support and Documentation
Help Desk: Provide support through helpdesk tickets, live chat, or email.
Documentation: Offer comprehensive user guides, system manuals, and troubleshooting documentation.
Scalability
System Growth: Design the system to accommodate future expansion, including additional features, users, and campaigns.
Load Handling: Ensure the system can manage varying loads and peak usage times effectively.