Functional requirements of Movie Ticket Booking System with non-functional
Functional Requirements
- User Authentication and Authorization
- Allow users to create accounts, log in, and manage their profiles.
- Implement role-based access for different functionalities (e.g., customers, administrators).
- Movie Listings and Showtimes
- Display a list of movies, including details such as title, genre, duration, and ratings.
- Provide information on showtimes for different movies, including dates, times, and cinema locations.
- Seat Selection and Booking
- Allow users to select seats from a visual seating chart for a specific movie show.
- Support seat reservations and handle seat availability in real-time.
- Ticket Booking and Payment
- Facilitate the booking of tickets, including selecting the number of tickets and seat preferences.
- Support various payment methods (e.g., credit/debit cards, online payment gateways).
- Generate and provide electronic tickets or booking confirmations.
- Booking Management
- Allow users to view, modify, or cancel their bookings.
- Provide functionality to resend booking confirmations or tickets.
- Search and Filter
- Enable users to search for movies by criteria such as title, genre, or rating.
- Provide filtering options to view movies by date, time, or cinema location.
- Movie Reviews and Ratings
- Allow users to submit and view reviews and ratings for movies.
- Display aggregate ratings and reviews on movie listings.
- Notification and Alerts
- Send notifications to users for booking confirmations, reminders, and cancellations.
- Notify users about upcoming movies, special screenings, and promotions.
- Reporting and Analytics
- Generate reports on booking statistics, ticket sales, and cinema performance.
- Provide analytics to support decision-making and operational planning.
- Integration with External Systems
- Integrate with payment gateways for processing transactions.
- Connect with cinema management systems if needed for real-time seat availability and scheduling.
- User Profile Management
- Allow users to manage their profiles, including personal information and booking history.
- Provide options for users to update their contact details and preferences.
- Promotions and Discounts
- Manage and apply promotional offers, discounts, and special packages.
- Track the effectiveness of marketing campaigns and promotions.
- Compliance and Documentation
- Ensure compliance with industry regulations and data protection laws.
- Provide legal disclaimers, terms of service, and privacy policies.
Non-Functional Requirements
- Performance
- Ensure quick response times for movie searches, seat selection, and payment processing.
- Handle high volumes of concurrent users and booking activities efficiently.
- Scalability
- Support the addition of new movies, cinemas, and showtimes as needed.
- Scale to accommodate increasing user traffic and data.
- Reliability
- Ensure high system availability with minimal downtime.
- Implement backup and recovery procedures to protect booking data and ensure continuity.
- Security
- Protect sensitive user and payment data with encryption and secure access controls.
- Ensure compliance with data protection regulations (e.g., GDPR, PCI-DSS).
- Usability
- Provide an intuitive and user-friendly interface for browsing movies, booking tickets, and managing profiles.
- Ensure ease of navigation and accessibility features for all users.
- Maintainability
- Design the system for easy updates, maintenance, and troubleshooting.
- Provide clear documentation for system administrators and developers.
- Compatibility
- Ensure compatibility with various devices (e.g., desktops, tablets, smartphones) and operating systems.
- Integrate seamlessly with other systems and software as needed.
- Data Integrity
- Ensure accuracy and consistency of movie listings, showtimes, and booking data.
- Implement validation checks and error-handling mechanisms to maintain data quality.
- Support and Documentation
- Provide user manuals, help guides, and support resources for troubleshooting and training.
- Offer technical support for system issues and maintenance.
- Auditability
- Maintain logs of user actions, booking history, and payment transactions for auditing purposes.
- Provide audit trails for booking ac