Allow users (students, instructors, administrators) to create and manage accounts with role-based access control.
Implement secure authentication methods, including password recovery and multi-factor authentication.
Course Evaluation Creation:
Enable administrators or authorized users to create and configure course evaluation forms, including questions, rating scales, and open-ended feedback.
Support the creation of evaluation forms for individual courses, instructors, and teaching assistants.
Evaluation Distribution:
Provide tools for distributing evaluation forms to students, including automatic notifications and reminders.
Allow users to complete evaluations online, with options for accessing forms via email links or a dedicated portal.
Feedback Submission:
Allow students to submit feedback on courses, instructors, and teaching assistants.
Support various types of feedback, including quantitative ratings (e.g., Likert scales) and qualitative comments.
Evaluation Tracking and Management:
Track the status of evaluations, including completion rates and pending submissions.
Provide tools for managing and updating evaluation forms, distribution lists, and deadlines.
Data Collection and Storage:
Collect and securely store evaluation responses, ensuring data integrity and confidentiality.
Support data aggregation and anonymization to protect student privacy.
Reporting and Analysis:
Generate reports on evaluation results, including summary statistics, trends, and detailed feedback.
Provide analytics tools for analyzing course effectiveness, instructor performance, and areas for improvement.
Feedback Review and Action:
Allow administrators and instructors to review evaluation results and identify areas for action.
Provide tools for tracking follow-up actions and improvements based on feedback.
Customizable Evaluation Forms:
Enable customization of evaluation forms to fit different courses, departments, or institutional requirements.
Support the addition of new questions, modification of existing ones, and configuration of response options.
User Access and Permissions:
Implement role-based access control to restrict or grant permissions based on user roles (e.g., students, instructors, administrators).
Allow administrators to manage user roles and permissions.
Integration with Learning Management Systems (LMS):
Support integration with LMS platforms for seamless access to courses and student enrollment data.
Provide APIs and connectors for synchronizing evaluation data with other educational tools and systems.
Alerts and Notifications:
Send notifications and reminders to students for upcoming or incomplete evaluations.
Allow users to configure notification preferences and delivery methods (e.g., email, SMS, push notifications).
Data Export and Import:
Allow users to export evaluation data, reports, and analytics in various formats (e.g., CSV, Excel, PDF).
Support data import for integrating with other systems and tools.
Non-Functional Requirements
Scalability:
The system should handle increasing numbers of evaluations, users, and data without performance issues.
Support for scaling infrastructure to accommodate growth and peak usage periods.
Performance:
Ensure fast and responsive interactions, with quick data retrieval, form submission, and report generation.
Optimize performance to handle large volumes of evaluation data and concurrent users efficiently.
Reliability and Availability:
Ensure high availability with minimal downtime, supported by redundancy, load balancing, and failover mechanisms.
Implement regular backups and disaster recovery procedures to maintain service continuity.
Usability:
The user interface should be intuitive and user-friendly, accommodating users with varying levels of technical expertise.
Provide a consistent and seamless experience across different devices and platforms.
Security:
Implement robust security measures to protect user data, evaluation responses, and sensitive information, including encryption, secure authentication, and access controls.
Protect against unauthorized access, data breaches, and cyber threats.
Maintainability:
Ensure the system is easy to maintain, with clear documentation, modular design, and support for regular updates and bug fixes.
Implement automated monitoring and logging to identify and address issues promptly.
Compliance:
Ensure the system complies with relevant regulations and standards, such as data protection laws (e.g., GDPR, CCPA) and educational regulations.
Provide features to support auditing, data retention, and regulatory reporting requirements.
Data Integrity and Accuracy:
Ensure that all data collected and processed by the system is accurate, consistent, and up-to-date.
Implement validation checks and data integrity mechanisms to prevent errors and data corruption.
Localization and Internationalization:
Support multiple languages and regional settings to cater to a global user base.
Allow easy adaptation of the system to meet local regulations and cultural practices.
Accessibility:
Ensure that the system is accessible to users with disabilities, following web accessibility standards (e.g., WCAG).
Provide features such as screen reader compatibility, keyboard navigation, and adjustable text sizes.
Privacy and Data Ownership:
Ensure that users retain ownership of their data and can easily control, access, and delete their information.
Provide transparency regarding data usage, sharing, and storage practices, with clear consent mechanisms.