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Functional Requirements
- User Management
- User Registration and Login: Users should be able to register, log in, and manage their accounts.
- Profile Management: Users can update their personal information, address, and payment methods.
- Product Management
- Product Listing: Admins can add, update, and remove products, including details like name, description, price, and images.
- Product Categories: Products should be organized into categories for easier browsing.
- Shopping Cart
- Add/Remove Items: Users can add or remove items from their shopping cart.
- View Cart: Users can view the contents of their cart, including product details and total price.
- Checkout Process
- Order Summary: Users should see a summary of their order before finalizing the purchase.
- Payment Integration: Integration with payment gateways to process transactions securely.
- Order Confirmation: Users receive an order confirmation via email or SMS.
- Order Management
- Order Tracking: Users can track the status of their orders.
- Order History: Users can view their past orders and reorder items.
- Search and Filters
- Product Search: Users can search for products using keywords.
- Filters: Users can filter products by category, price range, brand, etc.
- Inventory Management
- Stock Levels: Display and manage stock levels for each product.
- Notifications: Notify admins when stock levels are low.
- Promotions and Discounts
- Coupons: Users can apply coupon codes for discounts.
- Promotions: Display ongoing promotions and discounts on the website.
- Customer Support
- Help Center: Provide FAQs and support articles.
- Live Chat: Offer real-time chat support for customer inquiries.
- Reviews and Ratings
- Product Reviews: Users can leave reviews and rate products.
- Review Moderation: Admins can moderate reviews to ensure quality.
Non-Functional Requirements
- Performance
- Load Time: The site should load quickly, ideally within 2-3 seconds.
- Scalability: The system should handle a growing number of users and products efficiently.
- Security
- Data Encryption: Use HTTPS and encryption to protect user data and transactions.
- Authentication and Authorization: Secure user authentication and authorization mechanisms to protect accounts and data.
- Payment Security: Compliance with Payment Card Industry Data Security Standard (PCI DSS) for handling payment information.
- Reliability
- Uptime: Aim for high availability with minimal downtime (e.g., 99.9% uptime).
- Backup: Regular data backups to prevent data loss.
- Usability
- User Interface: Intuitive and easy-to-navigate interface for users.
- Accessibility: Ensure the website is accessible to users with disabilities, complying with standards like WCAG.
- Compatibility
- Cross-Browser Support: Ensure compatibility with major web browsers (Chrome, Firefox, Safari, Edge).
- Mobile Responsiveness: The website should be fully functional and user-friendly on mobile devices.
- Maintainability
- Code Quality: Write clean, well-documented code to facilitate future updates and maintenance.
- Modularity: Design the system with modular components to simplify upgrades and changes.
- Compliance
- Legal Requirements: Adhere to local laws and regulations regarding online sales, data protection, and consumer rights.
- Privacy Policy: Implement a clear privacy policy explaining data collection and usage practices.
- Backup and Recovery
- Data Backup: Regular automated backups of data and system states.
- Disaster Recovery: A plan to recover from system failures or data loss.