Skip to content
Functional Requirements
- User Registration and Authentication:
- Allow users (tenants, landlords, administrators) to register and authenticate using email, social media, or third-party authentication services.
- Implement role-based access control to manage permissions for different user roles (e.g., tenants, landlords, administrators).
- Property Listings:
- Enable landlords to create and manage property listings, including details such as property type, location, rental price, features, and photographs.
- Provide tools for editing, updating, and removing property listings.
- Property Search and Filtering:
- Allow tenants to search for properties based on various criteria, such as location, price range, property type, number of bedrooms, and amenities.
- Implement advanced filtering options and search functionalities to refine search results.
- Property Details and Viewing:
- Provide detailed property information, including descriptions, images, floor plans, and virtual tours.
- Allow tenants to schedule property viewings or request more information from landlords.
- Application and Screening:
- Allow tenants to submit rental applications online, including personal details, rental history, and references.
- Provide tools for landlords to review applications, conduct background checks, and screen potential tenants.
- Lease Management:
- Enable landlords and tenants to create, view, and manage lease agreements, including lease terms, rental payments, and renewal options.
- Provide functionality for electronic signing of lease agreements and document storage.
- Payment Management:
- Facilitate online payment of rent and security deposits, including integration with payment gateways for processing transactions.
- Provide tools for tracking payment history, managing late fees, and generating payment receipts.
- Communication Tools:
- Provide messaging and communication tools for tenants and landlords to interact, ask questions, and discuss rental terms.
- Support for sending and receiving documents and notifications related to rental agreements and property management.
- Maintenance Requests and Tracking:
- Allow tenants to submit maintenance requests and track the status of repairs and service requests.
- Provide tools for landlords to manage and respond to maintenance requests, including assigning tasks to maintenance personnel.
- Reviews and Ratings:
- Allow tenants to leave reviews and ratings for properties and landlords based on their rental experiences.
- Provide landlords with feedback on tenant behavior and property condition.
- Admin Panel:
- Include an administrative interface for managing users, property listings, applications, payments, and system settings.
- Provide tools for monitoring system usage, resolving issues, and ensuring compliance with platform policies.
- Help and Support Resources:
- Offer access to help resources, including FAQs, user guides, and support contact options.
- Provide customer support through various channels, such as email, live chat, or phone.
Non-Functional Requirements
- Scalability:
- The system should handle increasing numbers of users, property listings, and transactions without performance issues.
- Support for scaling infrastructure to accommodate growth and peak usage periods.
- Performance:
- Ensure fast and responsive interactions, with quick access to property listings, search results, and communication tools.
- Optimize performance to handle large datasets and high volumes of concurrent users efficiently.
- Reliability and Availability:
- Ensure high availability with minimal downtime, supported by redundancy, load balancing, and failover mechanisms.
- Implement regular backups and disaster recovery procedures to maintain service continuity.
- Usability:
- The user interface should be intuitive and user-friendly, accommodating users with varying levels of technical expertise.
- Provide a consistent and seamless experience across different devices and platforms.
- Interoperability:
- The system should integrate seamlessly with external services, such as payment gateways, background check providers, and property management tools.
- Support standard APIs and data formats for interoperability and data exchange.
- Maintainability:
- Ensure the system is easy to maintain, with clear documentation, modular design, and support for regular updates and bug fixes.
- Implement automated monitoring and logging to identify and address issues promptly.
- Compliance:
- Ensure the system complies with relevant regulations and standards, such as data protection laws (e.g., GDPR) and housing regulations.
- Provide features to support auditing, data retention, and regulatory reporting requirements.
- Data Integrity and Accuracy:
- Ensure that all data collected and processed by the system is accurate, consistent, and up-to-date.
- Implement validation checks and data integrity mechanisms to prevent errors and data corruption.
- Localization and Internationalization:
- Support multiple languages and regional settings to cater to a global user base.
- Allow easy adaptation of the system to meet local regulations and cultural practices.
- Accessibility:
- Ensure that the system is accessible to users with disabilities, following web accessibility standards (e.g., WCAG).
- Provide features such as screen reader compatibility, keyboard navigation, and adjustable text sizes.
- Privacy and Data Ownership:
- Ensure that users retain ownership of their data and can easily control, access, and delete their information.
- Provide transparency regarding data usage, sharing, and storage practices, with clear consent mechanisms.