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Functional Requirements
- User Management:
- Account Creation: Allow users to create accounts using email, social media, or mobile numbers.
- Profile Management: Users can manage and update their profiles, including personal information, subscription details, and delivery preferences.
- Authentication & Authorization: Secure login/logout functionality with role-based access control (e.g., subscriber, editor, admin).
- Subscription Management:
- Subscription Plans: Offer various subscription plans (e.g., daily, weekly, monthly, yearly) with different features and pricing.
- Payment Integration: Integrate with payment gateways for handling subscriptions, renewals, and in-app purchases.
- Account Management: Provide users with the ability to manage their subscription status, payment methods, and billing information.
- Content Management:
- Article Publishing: Allow editorial staff to create, edit, and publish articles, including text, images, and multimedia.
- Issue Management: Manage and deliver newspaper issues, including daily or periodic releases.
- Content Scheduling: Schedule articles and issues for future publication.
- Delivery and Access:
- Digital Distribution: Deliver newspaper content to subscribers via web or mobile platforms.
- Offline Access: Provide options for downloading issues for offline reading (if supported).
- Content Format: Support various formats such as PDF, HTML, or ePub for delivering newspaper content.
- Search and Navigation:
- Content Search: Implement search functionality for users to find specific articles, topics, or sections.
- Navigation: Provide easy navigation through newspaper sections, articles, and archives.
- User Engagement:
- Comments and Feedback: Allow users to comment on articles and provide feedback.
- Personalization: Offer personalized content recommendations based on user preferences and reading history.
- Alerts and Notifications: Send notifications for new issues, breaking news, and important updates.
- Analytics and Reporting:
- Usage Analytics: Track and report on user activity, including reading habits, popular articles, and subscription metrics.
- Content Performance: Monitor article performance, engagement levels, and reader interactions.
- Admin Panel:
- Dashboard: A central dashboard for administrators to manage users, content, subscriptions, and system settings.
- User Management: Admins can add, remove, or modify user accounts and roles.
- Content Management: Admins can oversee content creation, scheduling, and publishing.
- Integration with External Systems:
- CRM Integration: Integrate with Customer Relationship Management (CRM) systems to manage subscriber data and interactions.
- Email Integration: Connect with email systems for sending newsletters and notifications.
- Compliance and Security:
- Data Protection: Implement encryption and secure storage for user data, including personal and payment information.
- Regulatory Compliance: Adhere to data protection regulations (e.g., GDPR, CCPA) and copyright laws related to digital content distribution.
- Customer Support:
- Help Desk: Provide access to support resources, including FAQs, a knowledge base, and contact options for customer support.
- Issue Tracking: Track and manage user-reported issues and feedback.
Non-Functional Requirements
- Performance:
- Speed: Ensure fast load times for the platform and quick response times for content access and delivery.
- Scalability: The system should efficiently handle increasing numbers of users, content, and subscriptions without performance degradation.
- Security:
- Data Protection: Implement robust encryption and secure storage for user data, including personal, financial, and content information.
- Access Control: Implement role-based access controls to prevent unauthorized access to sensitive data and system features.
- Content Protection: Use digital rights management (DRM) to protect copyrighted newspaper content.
- Usability:
- User Interface: Design an intuitive and user-friendly interface for easy navigation and interaction with the content.
- Accessibility: Ensure the platform is accessible to users with disabilities, following WCAG guidelines.
- Reliability:
- Uptime: Aim for high availability with minimal downtime to ensure continuous access to newspaper content.
- Backup and Recovery: Implement regular backups and a disaster recovery plan to protect data and ensure business continuity.
- Maintainability:
- Code Quality: Maintain clean, well-documented code to facilitate easy updates and maintenance.
- Modularity: Design the system in a modular way to allow for easy addition of new features and updates.
- Compatibility:
- Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari, Edge).
- Mobile Responsiveness: The platform should be fully functional on various mobile devices and screen sizes.
- Localization:
- Multilingual Support: Provide the platform in multiple languages if serving a diverse user base.
- Regional Customization: Allow for region-specific content, subscription plans, and compliance with local regulations.
- Analytics and Reporting:
- Data Insights: Provide actionable insights into user behavior, content performance, and business metrics.
- Custom Reporting: Allow administrators to generate and customize reports based on specific criteria.