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Functional Requirements
- User Management:
- Account Creation: Allow users to create accounts using email, social media, or mobile numbers.
- Profile Management: Users can manage and update their profiles, including personal information, preferences, and purchase history.
- Authentication & Authorization: Secure login/logout functionality with role-based access control for users and administrators.
- Data Collection and Integration:
- User Behavior Tracking: Track user interactions such as clicks, views, searches, and purchases.
- Product Data Integration: Integrate with product databases to access product details, categories, and availability.
- External Data Sources: Optionally integrate with external data sources for additional user and product information (e.g., social media activity).
- Recommendation Algorithms:
- Collaborative Filtering: Use collaborative filtering algorithms to recommend products based on similar user behavior and preferences.
- Content-Based Filtering: Recommend products based on the attributes of the products that the user has shown interest in.
- Hybrid Models: Combine collaborative and content-based filtering for more accurate recommendations.
- Personalized Recommendations: Provide personalized product suggestions based on individual user profiles and behavior.
- Recommendation Display:
- Homepage Recommendations: Display recommended products on the homepage based on user preferences and recent activity.
- Product Pages: Show related or recommended products on individual product pages.
- Search Results: Integrate recommendations into search results to suggest relevant products.
- Email Recommendations: Optionally send personalized product recommendations via email.
- User Feedback and Interaction:
- Feedback Collection: Allow users to provide feedback on recommendations to improve the accuracy of suggestions (e.g., thumbs up/down, ratings).
- Preference Management: Enable users to set and update their preferences to refine recommendations.
- Performance Tracking and Analytics:
- Recommendation Performance: Track the performance of recommendations in terms of click-through rates, conversion rates, and user engagement.
- A/B Testing: Support A/B testing to evaluate the effectiveness of different recommendation algorithms or strategies.
- Analytics Dashboard: Provide a dashboard for administrators to view metrics related to recommendation performance and user behavior.
- Admin Panel:
- Dashboard: A central dashboard for administrators to manage recommendation settings, view performance metrics, and configure algorithms.
- User Management: Admins can manage user accounts, including permissions and roles.
- System Configuration: Allow admins to configure system settings, integrate data sources, and manage recommendation algorithms.
- Security and Compliance:
- Data Encryption: Implement encryption for sensitive user data, including personal and behavioral information.
- Access Control: Enforce role-based access controls to protect data and system features.
- Compliance: Ensure compliance with data protection regulations (e.g., GDPR, CCPA) and privacy policies.
Non-Functional Requirements
- Performance:
- Speed: Ensure fast load times for recommendations, including quick response times for real-time recommendations.
- Scalability: The system should handle increasing numbers of users, products, and interactions without performance degradation.
- Security:
- Data Protection: Implement robust encryption and secure storage for sensitive user data, including behavioral and personal information.
- Access Control: Ensure strict role-based access controls to prevent unauthorized access to data and system features.
- Transaction Security: Securely handle all interactions and transactions related to recommendations.
- Usability:
- User Interface: Design an intuitive and user-friendly interface for displaying recommendations and managing user preferences.
- Accessibility: Ensure the platform is accessible to users with disabilities, following WCAG guidelines.
- Reliability:
- Uptime: Aim for high availability with minimal downtime to ensure continuous access to recommendations.
- Backup and Recovery: Implement regular backups and a disaster recovery plan to protect data and ensure business continuity.
- Maintainability:
- Code Quality: Maintain clean, well-documented code to facilitate easy updates and maintenance.
- Modularity: Design the system in a modular way to allow for easy addition of new features, algorithms, or data sources.
- Compatibility:
- Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari, Edge).
- Mobile Responsiveness: The platform should be fully functional on various mobile devices and screen sizes.
- Localization:
- Multilingual Support: Provide the platform in multiple languages if serving a diverse user base.
- Regional Customization: Allow for region-specific recommendations and content, including localized product availability and preferences.
- Analytics and Reporting:
- Data Insights: Provide actionable insights into recommendation performance, user engagement, and system usage.
- Custom Reporting: Allow administrators to generate and customize reports based on specific criteria.