Projects Inventory

Functional requirements of Online Student Feedback System with non-functional

Functional Requirements

  1. User Management:
    • Account Creation: Allow users (students, teachers, administrators) to create and manage accounts using email, phone numbers, or institutional IDs.
    • Profile Management: Users can manage their profiles, including personal information, roles, and contact details.
    • Role Management: Support different user roles with varying access levels and permissions (e.g., admin, faculty, student).
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  2. Feedback Collection:
    • Survey Creation: Enable the creation of feedback surveys or questionnaires, including multiple question types (e.g., Likert scale, multiple choice, open-ended).
    • Survey Distribution: Distribute surveys to students via email, SMS, or direct links.
    • Anonymity Options: Provide options for anonymous feedback submission to encourage honest responses.
  3. Feedback Submission:
    • Form Submission: Allow students to submit feedback through web forms or mobile apps, with support for various input formats (text, rating scales).
    • Response Validation: Implement validation checks to ensure responses are complete and adhere to survey requirements.
  4. Feedback Management:
    • Response Tracking:
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      Track and manage feedback responses, including submission status and completeness.
    • Feedback Editing: Allow users to edit or update feedback responses within specified time frames.
    • Survey Status: Monitor the status of surveys (e.g., open, closed, in progress) and manage active and archived surveys.
  5. Data Analysis and Reporting:
    • Aggregated Data: Provide tools for aggregating feedback data to generate summary statistics (e.g., average ratings, response counts).
    • Trend Analysis: Analyze feedback trends over time to identify patterns and areas for improvement.
    • Custom Reports: Allow administrators to generate and customize reports based on specific criteria and needs.
  6. Communication Tools:
    • Notifications: Send notifications and reminders to students about upcoming surveys and deadlines.
    • Feedback Acknowledgement: Provide feedback acknowledgements and thank-you messages to students upon survey completion.
  7. Survey Customization:
    • Question Customization: Allow customization of survey questions, including adding, editing, or removing questions.
    • Survey Templates: Provide templates for commonly used surveys to streamline the creation process.
  8. Integration with External Systems:
    • Learning Management Systems (LMS): Integrate with LMS platforms to import student data and synchronize survey distributions.
    • Data Export: Support data export in various formats (e.g., CSV, Excel) for further analysis or integration with other tools.
  9. Security and Compliance:
    • Data Protection: Ensure secure handling and storage of feedback data in compliance with data protection regulations (e.g., GDPR, FERPA).
    • Access Control: Implement role-based access controls to restrict access to feedback data and system features.

Non-Functional Requirements

  1. Performance:
    • Speed: Ensure fast load times for the platform, quick response times for survey submissions, and real-time data processing.
    • Scalability: The system should handle increasing numbers of users, surveys, and feedback responses without performance degradation.
  2. Reliability:
    • Uptime: Aim for high availability with minimal downtime to ensure continuous access to the feedback system.
    • Backup and Recovery: Implement regular backups and a disaster recovery plan to protect data and ensure business continuity.
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  3. Security:
    • Data Encryption: Implement encryption for sensitive data, both in transit and at rest, to protect user information.
    • Authentication: Use secure authentication methods (e.g., two-factor authentication) to protect user accounts and data.
    • Access Control: Enforce role-based access controls and ensure only authorized users can access or modify feedback data.
  4. Maintainability:
    • Code Quality: Maintain clean, well-documented code to facilitate easy updates and maintenance.
    • Modularity: Design the system in a modular way to allow for easy addition of new features and updates.
  5. Compatibility:
    • Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari, Edge).
    • Mobile Responsiveness: The platform should be fully functional on various mobile devices and screen sizes.
  6. Usability:
    • User Interface: Design an intuitive and user-friendly interface for students, faculty, and administrators to interact with the system.
    • Accessibility: Ensure the platform is accessible to users with disabilities, following WCAG guidelines.
  7. Localization:
    • Multilingual Support: Provide the platform in multiple languages if serving a diverse user base.
    • Regional Customization: Allow for region-specific content and compliance requirements.
  8. Analytics and Reporting:
    • Data Insights: Provide actionable insights into feedback trends, user satisfaction, and areas for improvement.
    • Custom Reporting: Allow administrators to generate and customize reports based on specific criteria and needs.
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