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Functional Requirements
- User Authentication and Authorization
- Allow users (e.g., patients, doctors, nurses, administrative staff) to create accounts, log in, and manage their profiles.
- Implement role-based access control to restrict access based on user roles (e.g., admin, doctor, nurse, patient).
- Patient Registration and Management
- Facilitate the registration of new patients, including capturing personal details, medical history, and insurance information.
- Provide tools for updating patient records and managing patient demographics.
- Appointment Scheduling
- Allow patients to schedule, reschedule, and cancel appointments with doctors or specialists.
- Provide doctors and staff with tools to manage their schedules, including availability and appointment bookings.
- Medical Record Management
- Maintain electronic health records (EHRs) for each patient, including medical history, diagnosis, treatment plans, and medication details.
- Support the secure sharing of medical records between authorized healthcare providers.
- Prescription Management
- Enable doctors to create, manage, and update prescriptions.
- Provide tools for tracking prescription fulfillment and medication refills.
- Billing and Insurance Management
- Manage patient billing, including generating invoices, processing payments, and handling insurance claims.
- Provide tools for verifying insurance coverage and processing reimbursements.
- Patient Communication
- Facilitate communication between patients and healthcare providers through secure messaging or notifications.
- Provide tools for sending reminders for appointments, medication, and follow-up visits.
- Medical Imaging and Lab Results
- Integrate with medical imaging and laboratory systems to manage and access diagnostic results.
- Provide tools for reviewing and sharing imaging and lab results with patients and healthcare providers.
- Emergency Management
- Provide tools for managing emergency situations, including patient triage and emergency contact information.
- Support the documentation and tracking of emergency interventions.
- Reporting and Analytics
- Generate reports on patient care, appointment statistics, billing, and insurance claims.
- Provide analytics on patient outcomes, healthcare provider performance, and operational efficiency.
- Inventory Management
- Manage medical supplies and equipment inventory, including tracking stock levels, orders, and usage.
- Provide tools for inventory replenishment and supply chain management.
- User Interface and Experience
- Provide an intuitive and user-friendly interface for managing patient records, scheduling, and communication.
- Ensure ease of navigation and accessibility features for users with different needs and abilities.
- Integration with External Systems
- Integrate with other healthcare systems, such as electronic health record (EHR) systems, laboratory information systems, and pharmacy systems.
- Support API integration for extending system capabilities and connecting with third-party services.
Non-Functional Requirements
- Performance
- Ensure quick response times for patient registration, appointment scheduling, and medical record access.
- Handle high volumes of patient data and user interactions efficiently.
- Scalability
- Support the addition of new patients, healthcare providers, and features as the system grows.
- Scale to accommodate increasing data volumes and user traffic.
- Reliability
- Ensure high system availability with minimal downtime.
- Implement backup and recovery procedures to protect data and ensure business continuity.
- Security
- Protect sensitive patient data with encryption and secure access controls.
- Implement measures to prevent unauthorized access, data breaches, and data tampering.
- Usability
- Provide an intuitive and user-friendly interface for managing patient information and healthcare processes.
- Ensure ease of navigation and accessibility features for users with different needs and abilities.
- Maintainability
- Design the system for easy updates, maintenance, and troubleshooting.
- Provide clear documentation for system administrators, healthcare providers, and support personnel.
- Compatibility
- Ensure compatibility with various devices (e.g., desktops, tablets, smartphones) and web browsers.
- Integrate seamlessly with other healthcare systems and software used in patient management.
- Data Integrity
- Ensure accuracy and consistency of patient data, medical records, and billing information.
- Implement validation checks and error-handling mechanisms to maintain data quality.
- Support and Documentation
- Provide user manuals, help guides, and support resources for troubleshooting and training.
- Offer technical support for system issues and maintenance.
- Auditability
- Maintain logs of system activity, patient interactions, and user actions for auditing purposes.
- Provide audit trails for medical record management, billing processes, and compliance checks.