Functional requirements of Real Estate Agent Portal with non-functional
Functional Requirements for a Real Estate Agent Portal
- User Authentication and Authorization:
- Agents, buyers, and sellers should be able to register and log in.
- Role-based access control should be implemented, with different permissions for agents, buyers, and sellers.
- Property Listings Management:
- Agents can add, edit, or remove property listings.
- Sellers can submit properties for listing and view the status.
- Buyers can browse, search, and filter properties by criteria such as location, price, size, and type.
- Property Search and Filtering:
- Buyers should be able to search for properties using various filters such as price range, location, property type, size, etc.
- A map-based search feature to visualize properties on a map.
- Property Details Page:
- Detailed information about each property, including images, videos, 3D tours, price, location, amenities, and agent contact details.
- Schedule Property Viewings:
- Buyers should be able to schedule viewings of properties directly through the portal.
- Agents can manage viewing schedules and communicate with buyers.
- Contact and Communication System:
- Secure messaging system for communication between agents, buyers, and sellers.
- Contact forms for inquiries about specific properties.
- Property Comparison:
- Buyers can select multiple properties and compare them side by side.
- Favorites/Wishlist:
- Buyers can save properties to a wishlist for future reference.
- Analytics and Reporting:
- Agents can view analytics and reports on property views, inquiries, and other metrics.
- Sellers can view reports on the performance of their property listings.
- Payment and Transaction Management:
- Integration with payment gateways for deposit payments, commission payments, etc.
- Transaction history for agents and sellers.
- Content Management System (CMS):
- A CMS for agents to manage blog posts, FAQs, and other informational content on the portal.
- Notification System:
- Email and SMS notifications for new property listings, inquiries, viewing schedules, and transaction updates.
- Admin Dashboard:
- An admin interface to manage users, properties, payments, and overall system settings.
- User Reviews and Ratings:
- Buyers and sellers can rate and review agents.
- Agents can view their ratings and respond to reviews.
- Document Management:
- Secure storage and sharing of important documents (e.g., contracts, property deeds) between agents, buyers, and sellers.
Non-Functional Requirements for a Real Estate Agent Portal
- Performance:
- The portal should be able to handle a large number of concurrent users without performance degradation.
- Property search and filtering should be responsive and return results within a few seconds.
- Scalability:
- The system should be scalable to accommodate growing numbers of users, property listings, and transactions.
- Security:
- Implement strong authentication mechanisms and data encryption to protect user information.
- Regular security audits to identify and fix vulnerabilities.
- Availability:
- The portal should be available 24/7 with minimal downtime.
- Implement redundancy and failover mechanisms to ensure high availability.
- Usability:
- The portal should have an intuitive and user-friendly interface.
- The design should be responsive, supporting various devices such as desktops, tablets, and smartphones.
- Maintainability:
- The codebase should be modular and well-documented to facilitate easy maintenance and updates.
- Implement automated testing to ensure the stability of new features and bug fixes.
- Reliability:
- Ensure that the system performs consistently under expected loads.
- Implement error handling and logging mechanisms to capture and resolve issues quickly.
- Compliance:
- The portal should comply with relevant data protection regulations, such as GDPR or CCPA.
- Adherence to industry standards for online transactions and data security.
- Localization and Internationalization:
- Support for multiple languages and regional settings (e.g., currency, date formats).
- Ability to easily add new languages and regions as needed.
- Backup and Recovery:
- Regular data backups to prevent data loss in case of a system failure.
- A disaster recovery plan to restore services quickly in case of a catastrophic failure.
- Interoperability:
- The portal should be able to integrate with external systems such as CRM, payment gateways, and third-party property databases.
- Accessibility:
- The portal should be accessible to users with disabilities, adhering to WCAG (Web Content Accessibility Guidelines) standards.