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Functional Requirements
- Supplier Management
- Maintain a database of suppliers, including contact details, certifications, and performance metrics.
- Track supplier performance, compliance, and reliability.
- Manage supplier agreements, contracts, and communications.
- Inventory Management
- Track inventory levels, including raw materials, work-in-progress, and finished goods.
- Manage inventory replenishment, including reorder points, safety stock levels, and stock rotation.
- Provide real-time inventory visibility and updates.
- Order Management
- Process and manage purchase orders, sales orders, and work orders.
- Track order statuses, from creation to fulfillment and delivery.
- Manage order changes, cancellations, and returns.
- Logistics and Transportation Management
- Plan and optimize transportation routes and schedules.
- Track shipments and deliveries, including carrier management and tracking numbers.
- Manage transportation costs, including freight, fuel, and handling charges.
- Demand Forecasting and Planning
- Generate demand forecasts based on historical data, market trends, and seasonal factors.
- Develop and manage supply chain plans, including production schedules and procurement plans.
- Adjust plans based on changes in demand or supply conditions.
- Production Planning and Scheduling
- Plan and schedule production runs, including resource allocation and capacity planning.
- Track production progress and manage production-related issues.
- Integrate with inventory management to ensure material availability.
- Procurement Management
- Manage the procurement process, including supplier selection, negotiation, and contract management.
- Track procurement activities, including purchase requests, orders, and deliveries.
- Manage procurement budgets and expenses.
- Quality Control and Compliance
- Monitor and manage quality control processes, including inspections, testing, and compliance checks.
- Track quality issues, returns, and corrective actions.
- Ensure compliance with industry standards, regulations, and company policies.
- Data Integration and Reporting
- Integrate with other enterprise systems, such as ERP, CRM, and financial systems.
- Provide reporting tools for analyzing supply chain performance, including key metrics such as lead times, costs, and inventory turnover.
- Generate customizable reports and dashboards for decision-making.
- Collaboration and Communication
- Facilitate communication and collaboration between supply chain partners, including suppliers, manufacturers, and distributors.
- Provide tools for sharing information, coordinating activities, and resolving issues.
- Risk Management and Mitigation
- Identify and assess supply chain risks, including supply disruptions, demand fluctuations, and compliance issues.
- Develop and implement risk mitigation strategies and contingency plans.
- Monitor and manage risk factors throughout the supply chain.
- User Management and Access Control
- Provide role-based access control for different user roles (e.g., administrators, supply chain managers, procurement officers).
- Implement user authentication and authorization mechanisms to secure access to system functionalities.
- Allow administrators to manage user roles and permissions.
- Mobile Access
- Ensure the system is accessible and functional on mobile devices, including smartphones and tablets.
- Provide a mobile app or a mobile-friendly interface for users to manage supply chain activities on the go.
Non-Functional Requirements
- Performance
- Ensure fast response times for processing orders, managing inventory, and generating reports.
- Handle high volumes of data and concurrent user activity efficiently.
- Scalability
- Support the addition of new suppliers, products, and features as the system grows.
- Scale to accommodate increasing data volumes, user traffic, and supply chain complexity.
- Reliability
- Ensure high system availability with minimal downtime, especially during critical supply chain operations.
- Implement backup and recovery procedures to protect data and ensure business continuity.
- Security
- Protect supply chain data and system operations with encryption, secure access controls, and regular security updates.
- Implement measures to prevent unauthorized access, data breaches, and fraud.
- Usability
- Provide an intuitive and user-friendly interface for managing supply chain activities, generating reports, and performing administrative tasks.
- Ensure ease of navigation, data entry, and information retrieval for users with varying levels of technical expertise.
- Maintainability
- Design the system for easy updates, maintenance, and troubleshooting.
- Provide clear documentation for system administrators and support personnel.
- Compatibility
- Ensure compatibility with various devices (e.g., desktops, tablets, smartphones) and web browsers.
- Support different operating systems and platforms to ensure a consistent user experience.
- Data Integrity
- Ensure accuracy and consistency of supply chain data, including inventory levels, order statuses, and performance metrics.
- Implement validation checks and error-handling mechanisms to maintain data quality.
- Support and Documentation
- Provide comprehensive user manuals, help guides, and support resources for troubleshooting and training.
- Offer technical support for system issues, supply chain management, and user assistance.
- Auditability
- Maintain logs of system activity, user interactions, and supply chain transactions for auditing purposes.
- Provide audit trails for order processing, inventory management, and procurement activities.