1. Project Objectives
- Develop a DMS: Create a software application to manage and track donations for organizations, charities, or causes.
- Features and Functionality: Implement essential features for donation collection, donor management, and reporting.
- User Experience: Ensure the system is user-friendly for donors, administrators, and staff.
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2. Functional Scope
- Donor Management:
- Donor Profiles: Maintain detailed profiles with contact information, donation history, and preferences.
- Account Management: Manage donor accounts, including registration, updates, and deactivation.
- Donation Processing:
- Online Donations: Provide a secure platform for donors to make online contributions using various payment methods (e.g., credit/debit cards, bank transfers).
- Donation Tracking: Track and record donations, including amounts, dates, and donor details.
- Recurring Donations: Allow donors to set up and manage recurring donations.
- Campaign Management:
- Create Campaigns: Set up donation campaigns or fundraising events with details like goals, deadlines, and descriptions.
- Track Progress: Monitor campaign progress, including total donations received and goals achieved.
Advertisement - Receipt and Acknowledgement:
- Generate Receipts: Automatically generate and send donation receipts to donors for tax purposes and acknowledgment.
- Thank You Messages: Send personalized thank-you messages or emails to donors.
- Reporting and Analytics:
- Donation Reports: Generate reports on donation metrics such as total donations, donor demographics, and campaign performance.
- Financial Reports: Provide financial summaries and breakdowns for budgeting and planning purposes.
- User Management:
- Roles and Permissions: Define user roles (e.g., admin, campaign manager, donor) with specific access levels and permissions.
- User Accounts: Manage user accounts and access rights.
- Security and Compliance:
- Data Security: Ensure secure handling of donor data and payment information, including encryption and compliance with regulations like GDPR or PCI DSS.
- Backup: Implement regular backups to protect against data loss.
- Integration:
- Payment Gateways: Integrate with payment gateways to handle transactions securely.
- CRM Systems: Optionally integrate with customer relationship management systems for enhanced donor engagement.
3. Technical Scope
- Technology Stack: Choose appropriate technologies for development, such as programming languages (e.g., Python, JavaScript), frameworks (e.g., Django, Angular), and databases (e.g., MySQL, PostgreSQL).
- Platform: Web-based application with potential for mobile compatibility.
4. Design Considerations
- User Interface (UI): Develop a clean, intuitive, and responsive UI for managing donations, campaigns, and donor interactions.
- User Experience (UX): Ensure the system is accessible and easy to use for all types of users, including donors and administrators.
5. Project Deliverables
- Prototype: A working model demonstrating core functionalities like donation processing, donor management, and campaign tracking.
- Documentation: Comprehensive user manuals, technical documentation, and a final project report.
- Presentation: A presentation to showcase the system’s features, capabilities, and benefits.
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6. Timeline and Milestones
- Planning and Research: Conduct initial research, gather requirements, and plan the project.
- Design Phase: Create UI/UX designs and define system architecture.
- Development Phase: Implement core features, integrate components, and conduct unit testing.
- Testing Phase: Perform thorough testing, including user testing, bug fixing, and quality assurance.
- Deployment and Review: Deploy the system, review project outcomes, and gather feedback.
7. Exclusions
- Advanced Features: Consider excluding advanced features like AI-driven donor insights or complex integration with multiple third-party systems unless they are essential.
- Multi-Currency Support: Focus on a single currency initially, with multi-currency support as a potential future enhancement.
8. Constraints and Assumptions
- Budget Constraints: Adhere to any budget limitations for tools, technologies, and resources.
- Time Constraints: Complete the project within the academic timeframe.
- Technical Constraints: Use technologies and tools that are feasible within the project’s scope and team expertise.
9. Evaluation Criteria
- Functionality: How well does the system meet the specified requirements and manage donations effectively?
- Usability: Is the system user-friendly and efficient for all types of users?
- Performance: How well does the system handle concurrent users and donation processing tasks?
- Documentation: Quality and completeness of user guides and technical documentation.