1. Project Objectives
- Order Placement: Allow users to place food orders from various restaurants.
- Restaurant Management: Enable restaurants to manage their menus, orders, and availability.
- Delivery Management: Handle delivery assignments, tracking, and logistics.
- User Management: Manage user accounts, including customers, restaurant staff, and delivery personnel.
- Payment Processing: Facilitate secure payment transactions.
- Reporting and Analytics: Provide reports on order statistics, delivery performance, and customer feedback.
2. Functional Requirements
- Order Placement:
- Restaurant Listings: Display a list of available restaurants, their menus, and food items.
- Menu Browsing: Allow users to browse restaurant menus, view item details, and select food items.
- Order Customization: Enable users to customize their orders (e.g., add special instructions).
- Order Confirmation: Provide order summaries and confirmation notifications to users and restaurants.
- Restaurant Management:
- Menu Management: Allow restaurants to add, update, or remove menu items.
- Order Management: Enable restaurants to view and manage incoming orders, including order status updates.
- Availability Management: Manage restaurant hours, delivery zones, and special offers.
Advertisement - Delivery Management:
- Delivery Assignments: Assign delivery tasks to available delivery personnel.
- Real-Time Tracking: Provide real-time tracking of delivery status and location for users.
- Delivery Status Updates: Allow delivery personnel to update the status of deliveries (e.g., picked up, in transit, delivered).
- User Management:
- Customer Accounts: Enable customers to create and manage accounts, including personal information and order history.
- Restaurant Staff Accounts: Manage accounts for restaurant staff, including access to order management and menu updates.
- Delivery Personnel Accounts: Manage accounts for delivery personnel, including delivery schedules and status updates.
- Payment Processing:
- Payment Integration: Integrate with payment gateways to handle transactions securely.
- Order Payment: Allow users to pay for their orders online or through various payment methods (e.g., credit/debit cards, digital wallets).
- Transaction History: Provide users with access to their payment history and receipts.
- Reporting and Analytics:
- Order Reports: Generate reports on order volume, peak times, and popular items.
- Delivery Reports: Track delivery performance metrics such as delivery times and customer feedback.
- Revenue Reports: Provide insights into revenue generated by restaurants and overall platform performance.
3. Non-Functional Requirements
- Usability: Intuitive and user-friendly interface for customers, restaurant staff, and delivery personnel.
- Performance: Efficient handling of orders, payments, and real-time tracking.
- Scalability: Ability to handle an increasing number of users, restaurants, and orders.
- Security: Secure handling of user data, payment information, and transactions.
- Reliability: High system uptime and robustness to ensure continuous operation.
4. Technology Stack
- Front-End: Technologies for user interface development (e.g., HTML, CSS, JavaScript, frameworks like React or Angular).
- Back-End: Server-side technologies (e.g., Node.js, Django, Flask).
- Database: Database management system (e.g., MySQL, PostgreSQL, MongoDB) for storing user data, orders, and restaurant information.
- Payment Integration: Integration with payment gateways (e.g., Stripe, PayPal) for secure transactions.
- Real-Time Tracking: Solutions for real-time updates and tracking (e.g., Google Maps API).
- Deployment: Hosting and deployment platforms (e.g., AWS, Heroku, Azure).
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5. System Design
- Architecture: Overview of system architecture (e.g., client-server model, microservices).
- Data Model: Design of the database schema, including tables for users, orders, restaurants, menus, and deliveries.
- User Interface Design: Wireframes or mockups for different user interfaces (e.g., web app, mobile app).
6. Implementation Plan
- Development Phases: Breakdown of phases (e.g., requirement analysis, design, development, testing, deployment).
- Timeline: Project milestones and deadlines.
7. Testing and Validation
- Test Cases: Define test cases for functionalities such as order placement, payment processing, and delivery tracking.
- Bug Tracking: System for tracking and managing bugs and issues.
- User Testing: Collect feedback from end-users (e.g., customers, restaurant staff, delivery personnel) to refine the system.
8. Documentation
- User Manual: Instructions for end-users on how to use the system.
- Technical Documentation: Detailed documentation on system architecture, design decisions, and codebase.
9. Future Enhancements
- Feature Expansion: Potential future features (e.g., loyalty programs, advanced delivery optimization, integration with third-party services).
- Additional Modules: Possible additional modules like customer reviews, promotional campaigns, or dietary filters.
10. Limitations
- Scope Limitations: Define what the project will not cover (e.g., advanced AI features, integration with external delivery services).
11. Budget and Resources
- Budget: Estimated costs for development tools, hosting, and other resources.
- Resources: Required hardware and software resources for development and deployment.