Scope of Housekeeping Management System Final Year Project

1. Project Overview

• Objective: Develop a housekeeping management system to streamline the management of housekeeping tasks, staff, and inventory within facilities such as hotels, resorts, or residential complexes.
• Target Users: Housekeeping staff, supervisors, and facility managers.

2. Core Features

• User Authentication and Authorization:
  • Registration and login for housekeeping staff, supervisors, and administrators.
  • Role-based access control (e.g., staff, supervisor, manager).
• Task Management:
  • Creation, assignment, and tracking of housekeeping tasks (e.g., room cleaning, maintenance).
  • Scheduling and prioritization of tasks.
  • Task status updates and completion tracking.
• Staff Management:
  • Management of staff profiles (e.g., contact information, schedules, roles).
  • Tracking of staff work hours and attendance.
  • Performance monitoring and feedback.
• Inventory Management:
  • Tracking of housekeeping supplies and equipment.
  • Management of inventory levels, reordering, and usage records.
  • Alerts for low stock levels and inventory audits.
• Room Management:
  • Management of room statuses (e.g., clean, dirty, in maintenance).
  • Room assignment and tracking of room cleaning schedules.
  • Guest requests and special requirements handling.
• Reporting and Analytics:
  • Generation of reports on task completion, staff performance, and inventory usage.
  • Analysis of operational efficiency and identification of areas for improvement.
• Communication:
  • In-platform messaging system for communication between staff, supervisors, and managers.
  • Notifications for task assignments, status updates, and inventory alerts.

3. Technical Requirements

• Frontend:
  • User-friendly interface with responsive design.
  • Technologies like HTML, CSS, JavaScript, and frameworks such as React or Angular.
• Backend:
  • Server-side development using languages like Python (Django/Flask), JavaScript (Node.js), or PHP.
  • RESTful APIs for communication between frontend and backend.
• Database:
  • Data storage for user information, task details, staff records, inventory, and room statuses.
  • Relational databases (e.g., MySQL, PostgreSQL) or NoSQL databases (e.g., MongoDB).
• Security:
  • Encryption of sensitive data (e.g., personal information, inventory records).
  • Secure authentication mechanisms (e.g., OAuth, JWT).
  • Protection against common web vulnerabilities (e.g., SQL injection, XSS).

4. Additional Features (Optional)

• Mobile Application:
  • Development of a mobile app for staff to access tasks and updates on the go.
• Integration with Other Systems:
  • Integration with property management systems (PMS) or other facility management tools.
• Automated Scheduling:
  • Features for automated task scheduling based on availability and priority.
• Feedback System:
  • A system for collecting and managing feedback from guests or users regarding housekeeping services.
• Digital Checklists:
  • Digital checklists for cleaning and maintenance tasks to ensure consistency and quality.

5. Project Deliverables

• Documentation:
  • Technical documentation (architecture, database schema, API documentation).
  • User documentation (how to use the system).
• Testing:
  • Comprehensive testing plan (unit tests, integration tests, user acceptance testing).
• Deployment:
  • Deployment on a server or cloud platform (e.g., AWS, Heroku).
  • Ongoing maintenance and updates.

6. Timeline and Milestones

• Define the phases of development (e.g., planning, design, implementation, testing, deployment).
• Set deadlines for each milestone.

7. Budget and Resources

• Estimate the cost of development, including hardware, software, and any third-party services.
• Identify team members and their roles.