Scope of Online House Maintenance System Final Year Project

1. Requirements Analysis

• User Requirements: Identify the needs of homeowners, maintenance service providers, and administrators.
• System Requirements: Determine hardware and software requirements for the system.

2. System Design

• Architecture: Design the overall system architecture, including front-end, back-end, and database components.
• Database Design: Create a database schema to manage users, maintenance requests, service providers, and schedules.
• User Interfaces: Design interfaces for different types of users (homeowners, service providers, admins).

3. Features

• User Management:
  • User registration and authentication (homeowners, service providers, admins)
  • Role-based access control
• Maintenance Request Management:
  • Homeowners can submit maintenance requests with details and urgency
  • Track and manage the status of requests (pending, in progress, completed)
• Service Provider Management:
  • Service providers can create and manage their profiles, including skills and availability
  • Search and filter service providers based on services offered and location
• Scheduling and Appointments:
  • Schedule maintenance appointments and manage availability
  • Automated reminders and notifications for upcoming appointments
• Cost Estimation and Approval:
  • Provide cost estimates for maintenance services
  • Homeowners can approve or request changes to estimates
• Job Tracking and Status Updates:
  • Track the progress of ongoing maintenance tasks
  • Provide status updates and completion notifications
• Feedback and Ratings:
  • Homeowners can rate and review service providers after job completion
  • Service providers can respond to feedback
• Document Management:
  • Upload and manage documents related to maintenance requests (e.g., photos, invoices)
• Admin Panel:
  • Dashboard for monitoring system performance, user activities, and request statuses
  • Tools for managing users, service providers, and maintenance requests
• Notifications and Alerts:
  • Notifications for new maintenance requests, appointment reminders, and status updates
  • Alerts for overdue tasks or issues requiring immediate attention
• Search and Filtering:
  • Search for service providers and maintenance requests based on various criteria (e.g., service type, location, urgency)
• Customer Support:
  • Mechanism for users to contact support for issues or queries
  • FAQs and help documentation

4. Technology Stack

• Front-End: HTML, CSS, JavaScript, and frameworks like React or Angular.
• Back-End: Server-side languages like Node.js, Python, or PHP.
• Database: SQL databases (e.g., MySQL, PostgreSQL) or NoSQL databases (e.g., MongoDB).
• APIs: RESTful APIs for communication between front-end and back-end.
• Cloud Services: For hosting and scalability (e.g., AWS, Heroku).

5. Implementation

• Development: Coding the application based on design specifications.
• Integration: Integrating various modules and features.
• Testing: Unit testing, integration testing, and user acceptance testing.

6. Deployment

• Hosting: Deploy the system on a server or cloud platform.
• Maintenance: Plan for system updates, bug fixes, and user support.

7. Documentation

• Technical Documentation: Details on system architecture, database schema, and APIs.
• User Documentation: Manuals or help guides for homeowners, service providers, and admins.

8. Evaluation

• Performance Metrics: Measure system performance, user satisfaction, and maintenance management effectiveness.
• Feedback Collection: Gather feedback from users and stakeholders to identify areas for improvement.

9. Future Enhancements

• Scalability: Plan for future scaling to accommodate more users and requests.
• Advanced Features: Consider adding features like predictive maintenance using AI, integration with smart home devices for real-time issue detection, or mobile app support for enhanced user experience.