Survey Creator Accounts: Allow users to create and manage surveys, including personal information, survey history, and access settings.
Survey Respondent Accounts: Enable respondents to participate in surveys, view their response history, and manage their preferences.
Administrator Accounts: Provide administrative access for managing user accounts, system settings, and overall system operations.
Role-Based Access: Define access levels for survey creators, respondents, and administrators to ensure appropriate access to system features.
2. Survey Creation & Design
Survey Builder: Provide tools for creating surveys, including question types (e.g., multiple-choice, text, rating scales), question logic, and survey flow.
Question Management: Allow users to add, edit, and delete questions, set required questions, and configure question options.
Survey Templates: Offer pre-designed survey templates for common use cases, which can be customized by users.
Survey Preview: Enable users to preview surveys before distribution to ensure accuracy and functionality.
3. Survey Distribution
Distribution Channels: Provide options for distributing surveys via email, social media, or direct links.
Survey Access Controls: Set access restrictions for surveys, including password protection, IP address restrictions, or specific respondent invitations.
Reminder Notifications: Send reminders to respondents who have not yet completed the survey.
4. Response Management
Response Collection: Collect and store responses securely, ensuring data integrity and privacy.
Response Editing: Allow respondents to edit their responses before submission if required.
Response Validation: Implement validation rules to ensure responses are complete and accurate.
5. Data Analysis & Reporting
Real-Time Analytics: Provide real-time analytics and visualizations of survey data, including charts, graphs, and summaries.
Data Export: Allow users to export survey data in various formats, such as CSV, Excel, or PDF, for further analysis.
Custom Reports: Enable users to create and customize reports based on survey responses and analytical insights.
6. Security & Compliance
Data Protection: Ensure the system complies with data protection regulations (e.g., GDPR or CCPA) to safeguard respondent data.
Access Control: Implement role-based access control to restrict access to survey data and administrative functions.
Secure Data Transmission: Use encryption and secure protocols for data transmission and storage.
7. User Interface & Experience
Responsive Design: Ensure the system is accessible and user-friendly across various devices, including desktops, tablets, and smartphones.
Intuitive Interface: Design an easy-to-navigate interface for survey creation, distribution, and response management.
Accessibility: Comply with accessibility standards to accommodate users with disabilities.
8. Integration with External Systems
Email Systems: Integrate with email systems for survey distribution and notifications.
CRM Systems: Optionally integrate with Customer Relationship Management (CRM) systems for enhanced respondent management and engagement.
Analytics Tools: Integrate with analytics tools for advanced data analysis and visualization.
9. Technical Features
Data Backup: Implement regular data backups to prevent data loss and ensure system reliability.
Audit Trails: Maintain logs of system activities, user actions, and data changes for accountability and auditing purposes.
