Scope of Pharmacy Management System Final Year Project

Registration and Login: Allow users (pharmacy staff, administrators, and customers) to register, log in, and manage their profiles.
User Roles: Define roles with specific permissions, such as pharmacists, sales staff, administrators, and customers.
Profile Management: Users can update personal information, view transaction history, and manage preferences.

Stock Tracking: Track inventory levels of medications, including quantities, expiration dates, and batch numbers.
Stock Receiving: Manage the receipt of new stock, including updating inventory records and verifying incoming goods.
Stock Movement: Record and manage the movement of inventory within the pharmacy, including sales, returns, and transfers.
Inventory Alerts: Set up alerts for low stock levels, expired medications, and reorder points.

Prescription Processing: Handle prescription entries, including verifying and processing prescriptions from doctors.
Medication Dispensing: Manage the dispensing of medications based on prescriptions, including dosage instructions and quantity.
Prescription History: Maintain a history of prescriptions filled for customers, including details of medications and dates.

Sales Transactions: Facilitate sales transactions, including adding items to the cart, applying discounts, and processing payments.
Billing: Generate invoices or receipts for purchases, including itemized lists of medications and total amounts.
Payment Methods: Support various payment methods, including cash, credit/debit cards, and digital payments.
Returns and Refunds: Manage returns and refunds according to pharmacy policies, including updating inventory and issuing credits.

Customer Profiles: Maintain profiles for customers, including contact information, prescription history, and purchase records.
Customer Service: Provide tools for customer support, including handling inquiries, complaints, and feedback.
Loyalty Programs: Implement loyalty programs or rewards for frequent customers.

Medication Catalog: Manage a catalog of available medications, including details such as name, dosage, and manufacturer.
Drug Interactions: Provide information on potential drug interactions and contraindications.
Medication Expiration: Track expiration dates and manage the removal of expired medications from inventory.

Inventory Reports: Generate reports on inventory levels, stock movements, and reorder needs.
Sales Reports: Track sales metrics, including revenue, sales volume, and transaction details.
Prescription Reports: Monitor prescription fulfillment rates, medication usage, and customer trends.
Performance Metrics: Track key performance indicators (KPIs) such as inventory turnover, sales performance, and customer satisfaction.

Design: Develop an intuitive, user-friendly interface for pharmacy staff, administrators, and customers.
Accessibility: Ensure the system is accessible on various devices (desktop, tablet, mobile) and meets accessibility standards.

Electronic Health Records (EHR): Integrate with EHR systems for seamless access to patient prescriptions and medical history.
POS Systems: Connect with Point of Sale (POS) systems for efficient sales processing and inventory management.
CRM Systems: Integrate with customer relationship management (CRM) systems for managing customer interactions and data.

Data Encryption: Encrypt sensitive data transmissions and storage to protect personal and medical information.
Access Control: Implement role-based access controls and secure authentication methods.
Audit Trails: Maintain logs of system activities, transactions, and user interactions for security and auditing purposes.

Scalability: Design the system to handle increasing numbers of medications, transactions, and users.
Database Management: Choose an appropriate database system for storing inventory data, prescription details, and customer records.
Backup and Recovery: Implement backup and recovery solutions to ensure data integrity and availability.

Deployment: Plan and execute the deployment of the system to a live environment, ensuring a smooth transition from development.
Testing: Conduct comprehensive testing (e.g., functional, usability, performance, security) to ensure the system meets requirements and operates reliably.

Regulations: Ensure adherence to relevant regulations and standards related to pharmacy operations, medication handling, and data protection.
Privacy Policy: Develop a privacy policy to inform users about data collection, usage, and protection practices.
Terms and Conditions: Define and display terms and conditions for using the pharmacy management system.

Training: Provide training materials or sessions for pharmacy staff and administrators on how to use the system effectively.
Support: Offer support channels for troubleshooting and assistance with system issues and pharmacy management.

Mobile App: Develop a mobile app for customers to manage prescriptions, view medication information, and place orders.
Automated Reordering: Implement automated reordering systems for medications based on stock levels and usage patterns.
Telemedicine Integration: Integrate with telemedicine platforms to handle online prescriptions and consultations.