Objective: Develop a restaurant reservation system that allows customers to book tables, manage reservations, and interact with the restaurant efficiently.
Target Users: Customers, restaurant staff, and administrators.
2. Core Features
User Authentication and Authorization:
Registration and login for customers, restaurant staff, and administrators.
Role-based access control for managing reservations, viewing customer information, and system settings.
Reservation Management:
Booking interface for customers to select date, time, and number of guests.
Real-time availability check and reservation confirmation.
Option to modify or cancel reservations.
Automated email or SMS confirmations and reminders for reservations.
Table Management:
Management of table layouts and availability.
Configuration of table sizes and types (e.g., indoor, outdoor, booths).
Handling of special requests (e.g., window seats, high chairs).
Customer Interaction:
User profiles with the ability to view reservation history and make repeat bookings.
Customer feedback and review system.
Communication features for special requests or dietary preferences.
Admin and Staff Interface:
Dashboard for managing reservations, viewing customer information, and tracking table occupancy.
Tools for handling walk-ins and adjusting table assignments.
Reporting tools for reservation statistics and restaurant performance.
Analytics and Reporting:
Reports on reservation trends, peak times, and customer preferences.
Analysis of occupancy rates and table turnover.
Payment Integration (Optional):
Integration with payment gateways for prepayments or deposits (if applicable).
Integration with POS Systems (Optional):
Integration with Point of Sale (POS) systems for seamless order management and billing.
3. Technical Requirements
Frontend:
User-friendly and responsive interface.
Technologies like HTML, CSS, JavaScript, and frameworks such as React or Angular.
Backend:
Server-side development using languages like Python (Django/Flask), JavaScript (Node.js), or PHP.
RESTful APIs for communication between frontend and backend.
Database:
Data storage for user information, reservation details, table configurations, and feedback.
Relational databases (e.g., MySQL, PostgreSQL) or NoSQL databases (e.g., MongoDB).
Security:
Encryption of sensitive data (e.g., personal information, payment details).