Functional requirements of Mobile Store Management System with non-functional

Functional Requirements

1. User Authentication and Authorization
   • Allow users (e.g., store managers, sales staff, customers) to create accounts, log in, and manage their profiles.
   • Implement role-based access control to restrict access based on user roles (e.g., admin, sales staff, customer).
2. Inventory Management
   • Manage mobile inventory, including adding new products, updating stock levels, and removing discontinued items.
   • Support product categorization, such as by brand, model, and specifications.
3. Product Management
   • Provide tools for creating and editing product listings, including details such as brand, model, specifications, price, and images.
   • Support product variations (e.g., color, storage capacity) and manage associated inventory.
4. Sales and Transactions
   • Facilitate the processing of sales transactions, including adding items to a shopping cart, applying discounts, and processing payments.
   • Support multiple payment methods (e.g., credit/debit cards, cash, digital wallets).
5. Order Management
   • Manage customer orders, including order creation, tracking, and fulfillment.
   • Allow for order modifications, cancellations, and returns.
6. Customer Management
   • Maintain customer profiles, including contact details, purchase history, and preferences.
   • Support customer communication and loyalty programs.
7. Reporting and Analytics
   • Generate reports on sales performance, inventory levels, and financial summaries.
   • Provide analytics on product popularity, sales trends, and customer behavior.
8. Supplier Management
   • Manage supplier information, including contact details and product supply agreements.
   • Track supplier orders and inventory replenishment.
9. Promotions and Discounts
   • Create and manage promotional campaigns and discount offers.
   • Apply discounts to products or orders and track their effectiveness.
10. Stock Alerts and Reordering
    • Implement stock alerts for low inventory levels and trigger automatic reordering based on predefined thresholds.
    • Provide tools for managing stock levels and supplier orders.
11. User Interface and Experience
    • Provide an intuitive and user-friendly interface for managing products, orders, and inventory.
    • Ensure ease of navigation and accessibility features for users with different needs and abilities.
12. Integration with External Systems
    • Integrate with accounting software for financial management and reporting.
    • Support integration with e-commerce platforms, CRM systems, and other third-party services.
13. Security and Compliance
    • Protect sensitive customer and financial data with encryption and secure access controls.
    • Implement compliance with relevant regulations and standards (e.g., GDPR, PCI-DSS).

Non-Functional Requirements

1. Performance
   • Ensure quick response times for product searches, order processing, and reporting.
   • Handle high volumes of transactions and user interactions efficiently.
2. Scalability
   • Support the addition of new products, categories, and features as the system grows.
   • Scale to accommodate increasing numbers of transactions, inventory items, and user traffic.
3. Reliability
   • Ensure high system availability with minimal downtime.
   • Implement backup and recovery procedures to protect data and ensure business continuity.
4. Security
   • Protect sensitive customer and financial data with encryption and secure access controls.
   • Implement measures to prevent unauthorized access, data breaches, and fraud.
5. Usability
   • Provide an intuitive and user-friendly interface for managing inventory, processing sales, and generating reports.
   • Ensure ease of navigation and accessibility features for users with different needs and abilities.
6. Maintainability
   • Design the system for easy updates, maintenance, and troubleshooting.
   • Provide clear documentation for system administrators, sales staff, and support personnel.
7. Compatibility
   • Ensure compatibility with various devices (e.g., desktops, tablets, smartphones) and web browsers.
   • Integrate seamlessly with other systems and software used in the store.
8. Data Integrity
   • Ensure accuracy and consistency of product data, inventory levels, and financial transactions.
   • Implement validation checks and error-handling mechanisms to maintain data quality.
9. Support and Documentation
   • Provide user manuals, help guides, and support resources for troubleshooting and training.
   • Offer technical support for system issues and maintenance.
10. Auditability
    • Maintain logs of system activity, sales transactions, and user actions for auditing purposes.
    • Provide audit trails for inventory management, order processing, and financial transactions.