Functional requirements of Mobile Store Management System with non-functional
Functional Requirements
- User Authentication and Authorization
- Allow users (e.g., store managers, sales staff, customers) to create accounts, log in, and manage their profiles.
- Implement role-based access control to restrict access based on user roles (e.g., admin, sales staff, customer).
- Inventory Management
- Manage mobile inventory, including adding new products, updating stock levels, and removing discontinued items.
- Support product categorization, such as by brand, model, and specifications.
- Product Management
- Provide tools for creating and editing product listings, including details such as brand, model, specifications, price, and images.
- Support product variations (e.g., color, storage capacity) and manage associated inventory.
- Sales and Transactions
- Facilitate the processing of sales transactions, including adding items to a shopping cart, applying discounts, and processing payments.
- Support multiple payment methods (e.g., credit/debit cards, cash, digital wallets).
- Order Management
- Manage customer orders, including order creation, tracking, and fulfillment.
- Allow for order modifications, cancellations, and returns.
- Customer Management
- Maintain customer profiles, including contact details, purchase history, and preferences.
- Support customer communication and loyalty programs.
- Reporting and Analytics
- Generate reports on sales performance, inventory levels, and financial summaries.
- Provide analytics on product popularity, sales trends, and customer behavior.
- Supplier Management
- Manage supplier information, including contact details and product supply agreements.
- Track supplier orders and inventory replenishment.
- Promotions and Discounts
- Create and manage promotional campaigns and discount offers.
- Apply discounts to products or orders and track their effectiveness.
- Stock Alerts and Reordering
- Implement stock alerts for low inventory levels and trigger automatic reordering based on predefined thresholds.
- Provide tools for managing stock levels and supplier orders.
- User Interface and Experience
- Provide an intuitive and user-friendly interface for managing products, orders, and inventory.
- Ensure ease of navigation and accessibility features for users with different needs and abilities.
- Integration with External Systems
- Integrate with accounting software for financial management and reporting.
- Support integration with e-commerce platforms, CRM systems, and other third-party services.
- Security and Compliance
- Protect sensitive customer and financial data with encryption and secure access controls.
- Implement compliance with relevant regulations and standards (e.g., GDPR, PCI-DSS).
Non-Functional Requirements
- Performance
- Ensure quick response times for product searches, order processing, and reporting.
- Handle high volumes of transactions and user interactions efficiently.
- Scalability
- Support the addition of new products, categories, and features as the system grows.
- Scale to accommodate increasing numbers of transactions, inventory items, and user traffic.
- Reliability
- Ensure high system availability with minimal downtime.
- Implement backup and recovery procedures to protect data and ensure business continuity.
- Security
- Protect sensitive customer and financial data with encryption and secure access controls.
- Implement measures to prevent unauthorized access, data breaches, and fraud.
- Usability
- Provide an intuitive and user-friendly interface for managing inventory, processing sales, and generating reports.
- Ensure ease of navigation and accessibility features for users with different needs and abilities.
- Maintainability
- Design the system for easy updates, maintenance, and troubleshooting.
- Provide clear documentation for system administrators, sales staff, and support personnel.
- Compatibility
- Ensure compatibility with various devices (e.g., desktops, tablets, smartphones) and web browsers.
- Integrate seamlessly with other systems and software used in the store.
- Data Integrity
- Ensure accuracy and consistency of product data, inventory levels, and financial transactions.
- Implement validation checks and error-handling mechanisms to maintain data quality.
- Support and Documentation
- Provide user manuals, help guides, and support resources for troubleshooting and training.
- Offer technical support for system issues and maintenance.
- Auditability
- Maintain logs of system activity, sales transactions, and user actions for auditing purposes.
- Provide audit trails for inventory management, order processing, and financial transactions.