Account Creation and Login: Allow users to create and log in to accounts with secure authentication methods. Different roles may include drivers, administrators, and parking attendants.
Profile Management: Enable users to view and update their profiles, including vehicle information and payment details.
Parking Space Management
Space Availability: Track and display real-time availability of parking spaces in different locations (e.g., parking lots, garages).
Space Allocation: Assign and manage parking spaces, including reserved spaces, general spaces, and accessible spaces.
Space Reservation: Allow users to reserve parking spaces in advance for a specific time and duration.
Booking and Payments
Booking System: Facilitate the booking of parking spaces, including selecting a space, specifying the duration, and confirming the reservation.
Payment Processing: Support various payment methods such as credit/debit cards, mobile payments, and online payment gateways. Integrate with payment processors for secure transactions.
Billing and Invoicing: Generate invoices and receipts for parking charges and manage payment history.
Access Control
Entry and Exit Management: Manage vehicle entry and exit through automated systems such as RFID, license plate recognition, or access cards.
Gate Control: Control access to parking facilities, including opening and closing gates based on user credentials or automated systems.
Monitoring and Enforcement
Surveillance Integration: Integrate with surveillance systems for monitoring parking areas and ensuring compliance with parking regulations.
Violation Management: Track and manage parking violations, including issuing fines or penalties and handling dispute resolutions.
Reporting and Analytics
Usage Reports: Generate reports on parking space usage, including occupancy rates, peak times, and revenue generated.
Financial Reports: Provide financial reports on transactions, payments, and overall revenue.
Performance Metrics: Analyze performance metrics such as space turnover rates and average duration of parking.
Notifications and Alerts
Reservation Reminders: Send reminders to users about upcoming reservations and expiration of booked time slots.
Violation Alerts: Notify administrators and users about parking violations or expired parking sessions.
Integration
Third-Party Integration: Integrate with third-party systems such as city parking authorities, mapping services, and other relevant applications.
API Access: Provide APIs for integration with other systems and applications, including mobile apps and ERP systems.
User Interface
Mobile and Web Access: Offer web and mobile applications for users to manage their parking space bookings, view availability, and make payments.
Admin Dashboard: Provide an admin dashboard for managing parking spaces, monitoring usage, and generating reports.
Non-Functional Requirements
Performance
Response Time: Ensure quick response times for booking, payment processing, and real-time space availability updates (e.g., under 2 seconds for most operations).
Scalability: The system should handle increasing numbers of users, parking spaces, and transactions without performance degradation.
Reliability
Uptime: Maintain high system availability with minimal downtime (e.g., 99.9% uptime).
Error Handling: Implement robust error handling and recovery mechanisms to manage system failures and ensure continuous operation.
Security
Authentication and Authorization: Use secure authentication methods and role-based access control to protect user accounts and data.
Data Protection: Implement encryption for sensitive data and secure communication channels to protect user privacy and transaction information.
Usability
User Interface: Design an intuitive and user-friendly interface for both end-users and administrators to facilitate easy navigation and interaction.
Accessibility: Ensure the application is accessible to users with disabilities, including support for screen readers and keyboard navigation.
Maintainability
Code Quality: Write high-quality, well-documented code to facilitate system maintenance, updates, and troubleshooting.
Documentation: Provide comprehensive documentation for users, administrators, and developers, including technical specifications and operational procedures.
Availability
Backup and Recovery: Implement regular data backups and establish procedures for data recovery in case of system failures or data loss.
Failover: Ensure failover capabilities to switch to backup systems or servers if necessary.
Portability
Cross-Platform Compatibility: Ensure the application is compatible with various devices and operating systems, including desktops, tablets, and mobile devices.
Supportability
Technical Support: Provide mechanisms for obtaining technical support and resolving issues, including help desks, online resources, and customer service.
Error Reporting: Include functionality for reporting and tracking issues or bugs within the system.
