Functional requirements of Parking Management System with non-functional

Functional Requirements

1. User Management
   • Account Creation and Login: Allow users to create and log in to accounts with secure authentication methods. Different roles may include drivers, administrators, and parking attendants.
   • Profile Management: Enable users to view and update their profiles, including vehicle information and payment details.
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2. Parking Space Management
   • Space Availability: Track and display real-time availability of parking spaces in different locations (e.g., parking lots, garages).
   • Space Allocation: Assign and manage parking spaces, including reserved spaces, general spaces, and accessible spaces.
   • Space Reservation: Allow users to reserve parking spaces in advance for a specific time and duration.
3. Booking and Payments
   • Booking System: Facilitate the booking of parking spaces, including selecting a space, specifying the duration, and confirming the reservation.
   • Payment Processing: Support various payment methods such as credit/debit cards, mobile payments, and online payment gateways. Integrate with payment processors for secure transactions.
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   • Billing and Invoicing: Generate invoices and receipts for parking charges and manage payment history.
4. Access Control
   • Entry and Exit Management: Manage vehicle entry and exit through automated systems such as RFID, license plate recognition, or access cards.
   • Gate Control: Control access to parking facilities, including opening and closing gates based on user credentials or automated systems.
5. Monitoring and Enforcement
   • Surveillance Integration: Integrate with surveillance systems for monitoring parking areas and ensuring compliance with parking regulations.
   • Violation Management: Track and manage parking violations, including issuing fines or penalties and handling dispute resolutions.
6. Reporting and Analytics
   • Usage Reports: Generate reports on parking space usage, including occupancy rates, peak times, and revenue generated.
   • Financial Reports: Provide financial reports on transactions, payments, and overall revenue.
   • Performance Metrics: Analyze performance metrics such as space turnover rates and average duration of parking.
7. Notifications and Alerts
   • Reservation Reminders: Send reminders to users about upcoming reservations and expiration of booked time slots.
   • Violation Alerts: Notify administrators and users about parking violations or expired parking sessions.
8. Integration
   • Third-Party Integration: Integrate with third-party systems such as city parking authorities, mapping services, and other relevant applications.
   • API Access: Provide APIs for integration with other systems and applications, including mobile apps and ERP systems.
9. User Interface
   • Mobile and Web Access: Offer web and mobile applications for users to manage their parking space bookings, view availability, and make payments.
   • Admin Dashboard: Provide an admin dashboard for managing parking spaces, monitoring usage, and generating reports.

Non-Functional Requirements

1. Performance
   • Response Time: Ensure quick response times for booking, payment processing, and real-time space availability updates (e.g., under 2 seconds for most operations).
   • Scalability: The system should handle increasing numbers of users, parking spaces, and transactions without performance degradation.
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2. Reliability
   • Uptime: Maintain high system availability with minimal downtime (e.g., 99.9% uptime).
   • Error Handling: Implement robust error handling and recovery mechanisms to manage system failures and ensure continuous operation.
3. Security
   • Authentication and Authorization: Use secure authentication methods and role-based access control to protect user accounts and data.
   • Data Protection: Implement encryption for sensitive data and secure communication channels to protect user privacy and transaction information.
4. Usability
   • User Interface: Design an intuitive and user-friendly interface for both end-users and administrators to facilitate easy navigation and interaction.
   • Accessibility: Ensure the application is accessible to users with disabilities, including support for screen readers and keyboard navigation.
5. Maintainability
   • Code Quality: Write high-quality, well-documented code to facilitate system maintenance, updates, and troubleshooting.
   • Documentation: Provide comprehensive documentation for users, administrators, and developers, including technical specifications and operational procedures.
6. Availability
   • Backup and Recovery: Implement regular data backups and establish procedures for data recovery in case of system failures or data loss.
   • Failover: Ensure failover capabilities to switch to backup systems or servers if necessary.
7. Portability
   • Cross-Platform Compatibility: Ensure the application is compatible with various devices and operating systems, including desktops, tablets, and mobile devices.
8. Supportability
   • Technical Support: Provide mechanisms for obtaining technical support and resolving issues, including help desks, online resources, and customer service.
   • Error Reporting: Include functionality for reporting and tracking issues or bugs within the system.