Functional requirements of Parking Space Management System with non-functional

Functional Requirements

1. User Management:
   • Registration & Authentication: Allow users (e.g., drivers, parking lot administrators, facility managers) to register, log in, and recover passwords. Support multi-factor authentication for enhanced security.
   • Profile Management: Enable users to create and manage their profiles, including personal details, payment information, and parking preferences.
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   • Role-Based Access Control: Define roles (e.g., User, Administrator, Parking Attendant) with specific permissions and access levels.
2. Parking Space Availability:
   • Real-Time Availability: Display real-time availability of parking spaces, including the number of free and occupied spaces.
   • Space Reservation: Allow users to reserve parking spaces in advance, including options for short-term and long-term reservations.
3. Booking and Payment:
   • Booking System: Facilitate the booking of parking spaces, including options for immediate and future bookings.
   • Payment Integration: Integrate with payment gateways for processing online payments, including options for credit/debit cards, digital wallets, and recurring payments.
   • Pricing Management: Manage pricing for different parking zones or types, including hourly, daily, and monthly rates.
4. Parking Space Management:
   • Space Allocation: Allow administrators to manage and allocate parking spaces, including setting up different parking zones or categories.
   • Occupancy Monitoring: Monitor and manage the occupancy of parking spaces, including tracking duration and status of occupied spaces.
5. Notifications and Alerts:
   • Booking Confirmation: Send confirmation notifications for successful bookings and payments.
   • Reminders: Provide reminders for upcoming reservations or expiration of parking time.
   • Alerts: Send alerts for parking violations, expiration of parking time, or space availability changes.
6. Reporting and Analytics:
   • Usage Reports: Generate reports on parking space usage, including occupancy rates, booking trends, and revenue.
   • Financial Reports: Provide financial reports on payments, transactions, and revenue generated from parking space rentals.
7. Admin Features:
   • Dashboard: Provide admins with a dashboard to monitor parking space usage, manage bookings, and view system performance.
   • User Management: Enable admins to manage user accounts, roles, and permissions.
   • System Configuration: Allow admins to configure system settings, manage parking zones, and update parameters.
8. Integration:
   • Calendar Integration: Integrate with calendar systems (e.g., Google Calendar, Outlook) for managing bookings and reminders.
   • API Support: Provide APIs for integration with other systems, such as payment gateways, access control systems, or mobile apps.
9. Customer Support:
   • Help Center: Maintain a help center with FAQs, guides, and troubleshooting information.
   • Customer Service: Offer support through various channels, such as live chat, email, and phone.

Non-Functional Requirements

1. Performance:
   • Scalability: Ensure the system can handle increasing numbers of users, bookings, and parking spaces efficiently.
   • Response Time: Maintain quick response times for booking processes, data retrieval, and user interactions.
2. Reliability:
   • High Availability: Achieve high availability with minimal downtime to ensure continuous access to the system.
   • Fault Tolerance: Implement fault tolerance mechanisms to handle system failures and ensure uninterrupted service.
3. Security:
   • Data Encryption: Ensure encryption of data in transit and at rest to protect sensitive information, including user details and payment information.
   • Access Control: Implement strong authentication and authorization mechanisms to safeguard user accounts and data.
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   • Compliance: Adhere to relevant data protection regulations, such as GDPR or CCPA.
4. Usability:
   • User Interface: Design an intuitive and user-friendly interface for ease of navigation and operation.
   • Accessibility: Ensure the system is accessible to users with disabilities, following guidelines such as WCAG.
5. Maintainability:
   • Code Quality: Maintain high code quality and follow best practices to facilitate updates and maintenance.
   • Documentation: Provide comprehensive documentation for users and developers, including user manuals and system documentation.
6. Support:
   • Customer Service: Offer timely and effective support through various channels, such as live chat, email, and phone.
   • Help Center: Maintain a knowledge base or help center with FAQs, guides, and troubleshooting information.
7. Compatibility:
   • Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari).
   • Mobile Responsiveness: Design the system to be fully functional on mobile devices, providing a seamless experience across platforms.
8. Backup and Recovery:
   • Regular Backups: Implement regular backups of data, including parking space information, user profiles, and transaction records, to prevent loss in case of failures.
   • Recovery Procedures: Establish procedures for data recovery and system restoration.
9. Integration:
   • Interoperability: Ensure the system can integrate seamlessly with other business systems and services, such as access control systems or mobile apps.
   • API Flexibility: Provide flexible APIs to accommodate various integration needs.
10. Data Quality:
    • Accuracy: Ensure the accuracy and reliability of parking space data, booking information, and financial transactions.
    • Timeliness: Provide timely updates to reflect current information on space availability, bookings, and payment status.