Allow users (job seekers, career counselors, administrators) to register and authenticate using email, social media, or third-party authentication services.
Implement role-based access control to manage permissions for different user roles (e.g., clients, counselors, administrators).
Profile Management:
Enable users to create and manage their profiles, including personal information, career goals, skills, experience, and educational background.
Allow career counselors to manage their profiles with details about their expertise, qualifications, and availability.
Career Counseling Sessions:
Provide tools for scheduling and managing career counseling sessions, including options for online meetings, phone consultations, or in-person appointments.
Allow users to view available time slots, book sessions, and receive reminders and notifications about upcoming appointments.
Career Assessment Tools:
Offer career assessment tools and questionnaires to help users identify their strengths, interests, and career preferences.
Provide personalized career recommendations based on assessment results.
Resource Access and Management:
Provide access to a library of career-related resources, including articles, guides, job search tips, resume templates, and interview preparation materials.
Allow users to bookmark, download, and share resources.
Job Search and Matching:
Integrate with job boards or databases to provide users with job listings that match their skills, experience, and career goals.
Offer tools for filtering and searching job opportunities based on various criteria.
Progress Tracking and Reporting:
Enable users to track their progress in career development, including completed assessments, counseling sessions, and job applications.
Provide reports and visualizations on career progress, achievements, and areas for improvement.
Communication and Feedback:
Provide messaging and communication tools for users to interact with career counselors, ask questions, and receive feedback.
Allow users to rate and review counseling sessions and provide feedback on their experiences.
Career Goal Setting and Planning:
Allow users to set career goals, create action plans, and track their progress towards achieving these goals.
Provide tools for setting milestones, deadlines, and reminders.
Integration with External Services:
Support integration with external services such as job boards, resume-building platforms, and social media networks for job search and networking.
Provide APIs for connecting with third-party applications and services.
Admin Panel:
Include an administrative interface for managing users, sessions, resources, and system settings.
Provide tools for monitoring system usage, resolving issues, and ensuring compliance with platform policies.
Help and Support Resources:
Offer access to help resources, including FAQs, user guides, and support contact options.
Provide customer support through various channels, such as email, live chat, or phone.
Non-Functional Requirements
Scalability:
The system should handle increasing numbers of users, sessions, and resources without performance issues.
Support for scaling infrastructure to accommodate growth and peak usage periods.
Performance:
Ensure fast and responsive interactions, with quick access to profiles, scheduling tools, and resources.
Optimize performance to handle large datasets and high volumes of concurrent users efficiently.
Reliability and Availability:
Ensure high availability with minimal downtime, supported by redundancy, load balancing, and failover mechanisms.
Implement regular backups and disaster recovery procedures to maintain service continuity.
Usability:
The user interface should be intuitive and user-friendly, accommodating users with varying levels of technical expertise.
Provide a consistent and seamless experience across different devices and platforms.
Interoperability:
The system should integrate seamlessly with external services and third-party applications, such as job boards and resume platforms.
Support standard APIs and data formats for interoperability and data exchange.
Maintainability:
Ensure the system is easy to maintain, with clear documentation, modular design, and support for regular updates and bug fixes.
Implement automated monitoring and logging to identify and address issues promptly.
Compliance:
Ensure the system complies with relevant regulations and standards, such as data protection laws (e.g., GDPR) and industry-specific regulations.
Provide features to support auditing, data retention, and regulatory reporting requirements.
Data Integrity and Accuracy:
Ensure that all data collected and processed by the system is accurate, consistent, and up-to-date.
Implement validation checks and data integrity mechanisms to prevent errors and data corruption.
Localization and Internationalization:
Support multiple languages and regional settings to cater to a global user base.
Allow easy adaptation of the system to meet local regulations and cultural practices.
Accessibility:
Ensure that the system is accessible to users with disabilities, following web accessibility standards (e.g., WCAG).
Provide features such as screen reader compatibility, keyboard navigation, and adjustable text sizes.
Privacy and Data Ownership:
Ensure that users retain ownership of their data and can easily control, access, and delete their information.
Provide transparency regarding data usage, sharing, and storage practices, with clear consent mechanisms.
