Functional requirements of Online Career Counseling System with non-functional

Functional Requirements

1. User Registration and Authentication:
   • Allow users (job seekers, career counselors, administrators) to register and authenticate using email, social media, or third-party authentication services.
   • Implement role-based access control to manage permissions for different user roles (e.g., clients, counselors, administrators).
2. Profile Management:
   • Enable users to create and manage their profiles, including personal information, career goals, skills, experience, and educational background.
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   • Allow career counselors to manage their profiles with details about their expertise, qualifications, and availability.
3. Career Counseling Sessions:
   • Provide tools for scheduling and managing career counseling sessions, including options for online meetings, phone consultations, or in-person appointments.
   • Allow users to view available time slots, book sessions, and receive reminders and notifications about upcoming appointments.
4. Career Assessment Tools:
   • Offer career assessment tools and questionnaires to help users identify their strengths, interests, and career preferences.
   • Provide personalized career recommendations based on assessment results.
5. Resource Access and Management:
   • Provide access to a library of career-related resources, including articles, guides, job search tips, resume templates, and interview preparation materials.
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   • Allow users to bookmark, download, and share resources.
6. Job Search and Matching:
   • Integrate with job boards or databases to provide users with job listings that match their skills, experience, and career goals.
   • Offer tools for filtering and searching job opportunities based on various criteria.
7. Progress Tracking and Reporting:
   • Enable users to track their progress in career development, including completed assessments, counseling sessions, and job applications.
   • Provide reports and visualizations on career progress, achievements, and areas for improvement.
8. Communication and Feedback:
   • Provide messaging and communication tools for users to interact with career counselors, ask questions, and receive feedback.
   • Allow users to rate and review counseling sessions and provide feedback on their experiences.
9. Career Goal Setting and Planning:
   • Allow users to set career goals, create action plans, and track their progress towards achieving these goals.
   • Provide tools for setting milestones, deadlines, and reminders.
10. Integration with External Services:
    • Support integration with external services such as job boards, resume-building platforms, and social media networks for job search and networking.
    • Provide APIs for connecting with third-party applications and services.
11. Admin Panel:
    • Include an administrative interface for managing users, sessions, resources, and system settings.
    • Provide tools for monitoring system usage, resolving issues, and ensuring compliance with platform policies.
12. Help and Support Resources:
    • Offer access to help resources, including FAQs, user guides, and support contact options.
    • Provide customer support through various channels, such as email, live chat, or phone.

Non-Functional Requirements

1. Scalability:
   • The system should handle increasing numbers of users, sessions, and resources without performance issues.
   • Support for scaling infrastructure to accommodate growth and peak usage periods.
2. Performance:
   • Ensure fast and responsive interactions, with quick access to profiles, scheduling tools, and resources.
   • Optimize performance to handle large datasets and high volumes of concurrent users efficiently.
3. Reliability and Availability:
   • Ensure high availability with minimal downtime, supported by redundancy, load balancing, and failover mechanisms.
   • Implement regular backups and disaster recovery procedures to maintain service continuity.
4. Usability:
   • The user interface should be intuitive and user-friendly, accommodating users with varying levels of technical expertise.
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   • Provide a consistent and seamless experience across different devices and platforms.
5. Interoperability:
   • The system should integrate seamlessly with external services and third-party applications, such as job boards and resume platforms.
   • Support standard APIs and data formats for interoperability and data exchange.
6. Maintainability:
   • Ensure the system is easy to maintain, with clear documentation, modular design, and support for regular updates and bug fixes.
   • Implement automated monitoring and logging to identify and address issues promptly.
7. Compliance:
   • Ensure the system complies with relevant regulations and standards, such as data protection laws (e.g., GDPR) and industry-specific regulations.
   • Provide features to support auditing, data retention, and regulatory reporting requirements.
8. Data Integrity and Accuracy:
   • Ensure that all data collected and processed by the system is accurate, consistent, and up-to-date.
   • Implement validation checks and data integrity mechanisms to prevent errors and data corruption.
9. Localization and Internationalization:
   • Support multiple languages and regional settings to cater to a global user base.
   • Allow easy adaptation of the system to meet local regulations and cultural practices.
10. Accessibility:
    • Ensure that the system is accessible to users with disabilities, following web accessibility standards (e.g., WCAG).
    • Provide features such as screen reader compatibility, keyboard navigation, and adjustable text sizes.
11. Privacy and Data Ownership:
    • Ensure that users retain ownership of their data and can easily control, access, and delete their information.
    • Provide transparency regarding data usage, sharing, and storage practices, with clear consent mechanisms.