Functional requirements of Online Hostel Booking System with non-functional
Functional Requirements
- User Management
- Registration and Login: Users (both guests and hostel managers) should be able to register, log in, and manage their profiles.
- Role Management: Different roles (e.g., guests, hostel managers, administrators) should have specific permissions and functionalities.
- Hostel Listing
- Search and Filter: Users should be able to search for hostels based on location, price range, amenities, and availability.
- Hostel Details: Each hostel listing should include details such as photos, descriptions, room types, prices, and available dates.
- Booking Management
- Booking Process: Users should be able to book rooms online, view available dates, and select room types.
- Confirmation: Provide booking confirmation via email or SMS with details and a booking reference number.
- Cancellation and Modification: Allow users to cancel or modify bookings with applicable policies and fees.
- Payment Processing
- Online Payments: Integrate payment gateways to handle secure online transactions.
- Invoices: Generate and send invoices/receipts to users after payment.
- Availability Management
- Real-Time Availability: Hostels should be able to update availability in real-time.
- Booking Limits: Implement policies for maximum stay durations and booking limits.
- Reviews and Ratings
- Guest Reviews: Allow users to leave reviews and rate their stay.
- Hostel Ratings: Display average ratings and reviews for each hostel.
- User Notifications
- Booking Alerts: Send notifications for booking confirmations, reminders, cancellations, and modifications.
- Promotions: Notify users about special offers, discounts, or new listings.
- Admin Panel
- Dashboard: Provide administrators with a dashboard to manage hostels, users, bookings, and reviews.
- Reporting: Generate reports on booking trends, revenue, and user activity.
- Search and Filter Functionality
- Advanced Filters: Allow users to filter hostels by various criteria such as amenities, price range, and distance from landmarks.
- Multi-Language and Currency Support
- Localization: Support multiple languages and currencies to cater to international users.
Non-Functional Requirements
- Performance
- Speed: Ensure quick response times for search queries, booking processes, and payment transactions.
- Scalability: The system should handle increasing numbers of users and bookings effectively.
- Reliability
- Availability: The system should be highly available with minimal downtime.
- Error Handling: Implement robust error handling and recovery mechanisms.
- Security
- Data Protection: Use encryption and secure protocols to protect sensitive user and payment information.
- Access Control: Implement strong authentication and authorization to safeguard user data and system operations.
- Usability
- User Interface: Design an intuitive and easy-to-navigate interface for all users.
- Accessibility: Ensure the system is accessible to users with disabilities.
- Maintainability
- Code Quality: Develop clean, well-documented code to facilitate future maintenance and updates.
- Documentation: Provide comprehensive documentation for both users and administrators.
- Compliance
- Legal Requirements: Ensure compliance with relevant legal and regulatory standards, including data protection laws (e.g., GDPR).
- Interoperability
- Integration: Ensure compatibility with other systems and services, such as payment gateways and email/SMS services.
- Backup and Recovery
- Data Backup: Regularly back up data to prevent loss.
- Disaster Recovery: Have a plan in place to restore the system and data in case of a disaster.