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Functional requirements of Online Yoga Class Booking System with non-functional

Functional Requirements

  1. User Management:
    • Registration & Authentication: Allow users (e.g., clients, instructors, admins) to register, log in, and recover passwords. Support multi-factor authentication for added security.
    • Profile Management: Enable users to create and manage their profiles, including personal details, preferences, and profile pictures.
    • Role-Based Access Control:
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      Define roles (e.g., Client, Instructor, Admin) with specific permissions and access levels.
  2. Class Booking:
    • Class Schedule: Display a calendar or schedule of available yoga classes, including details such as date, time, instructor, and class type.
    • Booking System: Allow clients to book, cancel, and reschedule classes online. Provide options for single class bookings or series packages.
    • Payment Integration: Support online payment for class bookings, including options for one-time payments or subscription models.
  3. Instructor Management:
    • Instructor Profiles: Allow instructors to create and manage their profiles, including qualifications, specialties, availability, and class schedules.
    • Availability Management: Enable instructors to set their availability for classes and manage their own schedule.
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  4. Class Management:
    • Class Creation: Allow instructors or admins to create and schedule new classes, including setting class types, durations, and capacity.
    • Class Updates: Provide functionality for updating class details, including time changes, instructor substitutions, or class cancellations.
  5. Client Management:
    • Booking History: Maintain a history of past bookings and upcoming classes for clients.
    • Reminders and Notifications: Send reminders for upcoming classes, booking confirmations, and cancellations via email or SMS.
    • Feedback and Ratings: Allow clients to provide feedback and rate classes and instructors.
  6. Admin Features:
    • Dashboard: Provide admins with a dashboard to monitor bookings, manage schedules, and oversee system performance.
    • User Management: Enable admins to manage user accounts, roles, and permissions.
    • Reporting: Generate reports on class attendance, revenue, instructor performance, and user engagement.
  7. Integration:
    • Calendar Integration: Integrate with external calendar systems (e.g., Google Calendar, Outlook) for syncing schedules and reminders.
    • Payment Gateways: Integrate with payment gateways for secure online transactions.
    • API Support: Provide APIs for integration with other systems, such as CRM systems or marketing platforms.
  8. Communication and Support:
    • Messaging System: Provide an internal messaging system for communication between clients and instructors.
    • Help Center: Maintain a help center with FAQs, guides, and troubleshooting information.
    • Customer Support: Offer support through various channels, such as live chat, email, and phone.

Non-Functional Requirements

  1. Performance:
    • Scalability: Ensure the system can handle increasing numbers of users, bookings, and transactions efficiently.
    • Response Time: Maintain quick response times for booking processes, data retrieval, and user interactions.
  2. Reliability:
    • High Availability: Achieve high availability with minimal downtime to ensure continuous access to the system.
    • Fault Tolerance: Implement fault tolerance mechanisms to handle system failures and ensure uninterrupted service.
  3. Security:
    • Data Encryption: Ensure encryption of data in transit and at rest to protect sensitive information, including user details and payment information.
    • Access Control: Implement strong authentication and authorization mechanisms to safeguard user accounts and data.
    • Compliance: Adhere to relevant data protection regulations, such as GDPR or CCPA.
  4. Usability:
    • User Interface: Design an intuitive and user-friendly interface for ease of navigation and operation.
    • Accessibility: Ensure the system is accessible to users with disabilities, following guidelines such as WCAG.
  5. Maintainability:
    • Code Quality: Maintain high code quality and follow best practices to facilitate updates and maintenance.
    • Documentation: Provide comprehensive documentation for users and developers, including user manuals and system documentation.
  6. Support:
    • Customer Service: Offer timely and effective support through various channels, such as live chat, email, and phone.
    • Help Center: Maintain a knowledge base or help center with FAQs, guides, and troubleshooting information.
  7. Compatibility:
    • Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari).
    • Mobile Responsiveness: Design the system to be fully functional on mobile devices, providing a seamless experience across platforms.
  8. Backup and Recovery:
    • Regular Backups: Implement regular backups of data, including bookings, user profiles, and payment records, to prevent loss in case of failures.
    • Recovery Procedures: Establish procedures for data recovery and system restoration.
  9. Integration:
    • Interoperability: Ensure the system can integrate seamlessly with other business systems and services, such as CRM or email marketing platforms.
    • API Flexibility: Provide flexible APIs to accommodate various integration needs.
  10. Data Quality:
    • Accuracy: Ensure the accuracy and reliability of booking data, class schedules, and user information.
    • Timeliness: Provide timely updates to reflect current information on class schedules, availability, and booking status.
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