Registration & Authentication: Allow users (e.g., clients, instructors, admins) to register, log in, and recover passwords. Support multi-factor authentication for added security.
Profile Management: Enable users to create and manage their profiles, including personal details, preferences, and profile pictures.
Role-Based Access Control: Define roles (e.g., Client, Instructor, Admin) with specific permissions and access levels.
Class Booking:
Class Schedule: Display a calendar or schedule of available yoga classes, including details such as date, time, instructor, and class type.
Booking System: Allow clients to book, cancel, and reschedule classes online. Provide options for single class bookings or series packages.
Payment Integration: Support online payment for class bookings, including options for one-time payments or subscription models.
Instructor Management:
Instructor Profiles: Allow instructors to create and manage their profiles, including qualifications, specialties, availability, and class schedules.
Availability Management: Enable instructors to set their availability for classes and manage their own schedule.
Class Management:
Class Creation: Allow instructors or admins to create and schedule new classes, including setting class types, durations, and capacity.
Class Updates: Provide functionality for updating class details, including time changes, instructor substitutions, or class cancellations.
Client Management:
Booking History: Maintain a history of past bookings and upcoming classes for clients.
Reminders and Notifications: Send reminders for upcoming classes, booking confirmations, and cancellations via email or SMS.
Feedback and Ratings: Allow clients to provide feedback and rate classes and instructors.
Admin Features:
Dashboard: Provide admins with a dashboard to monitor bookings, manage schedules, and oversee system performance.
User Management: Enable admins to manage user accounts, roles, and permissions.
Reporting: Generate reports on class attendance, revenue, instructor performance, and user engagement.
Integration:
Calendar Integration: Integrate with external calendar systems (e.g., Google Calendar, Outlook) for syncing schedules and reminders.
Payment Gateways: Integrate with payment gateways for secure online transactions.
API Support: Provide APIs for integration with other systems, such as CRM systems or marketing platforms.
Communication and Support:
Messaging System: Provide an internal messaging system for communication between clients and instructors.
Help Center: Maintain a help center with FAQs, guides, and troubleshooting information.
Customer Support: Offer support through various channels, such as live chat, email, and phone.
Non-Functional Requirements
Performance:
Scalability: Ensure the system can handle increasing numbers of users, bookings, and transactions efficiently.
Response Time: Maintain quick response times for booking processes, data retrieval, and user interactions.
Reliability:
High Availability: Achieve high availability with minimal downtime to ensure continuous access to the system.
Fault Tolerance: Implement fault tolerance mechanisms to handle system failures and ensure uninterrupted service.
Security:
Data Encryption: Ensure encryption of data in transit and at rest to protect sensitive information, including user details and payment information.
Access Control: Implement strong authentication and authorization mechanisms to safeguard user accounts and data.
Compliance: Adhere to relevant data protection regulations, such as GDPR or CCPA.
Usability:
User Interface: Design an intuitive and user-friendly interface for ease of navigation and operation.
Accessibility: Ensure the system is accessible to users with disabilities, following guidelines such as WCAG.
Maintainability:
Code Quality: Maintain high code quality and follow best practices to facilitate updates and maintenance.
Documentation: Provide comprehensive documentation for users and developers, including user manuals and system documentation.
Support:
Customer Service: Offer timely and effective support through various channels, such as live chat, email, and phone.
Help Center: Maintain a knowledge base or help center with FAQs, guides, and troubleshooting information.
Compatibility:
Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari).
Mobile Responsiveness: Design the system to be fully functional on mobile devices, providing a seamless experience across platforms.
Backup and Recovery:
Regular Backups: Implement regular backups of data, including bookings, user profiles, and payment records, to prevent loss in case of failures.
Recovery Procedures: Establish procedures for data recovery and system restoration.
Integration:
Interoperability: Ensure the system can integrate seamlessly with other business systems and services, such as CRM or email marketing platforms.
API Flexibility: Provide flexible APIs to accommodate various integration needs.
Data Quality:
Accuracy: Ensure the accuracy and reliability of booking data, class schedules, and user information.
Timeliness: Provide timely updates to reflect current information on class schedules, availability, and booking status.
