Registration and Login: Allow users (drivers, parking lot operators) to register, log in, and manage their profiles.
Profile Management: Enable users to update personal details, vehicle information, and payment methods.
Parking Space Search and Reservation
Search Functionality: Allow users to search for available parking spaces based on location, date, time, and other criteria.
Real-Time Availability: Provide real-time information on the availability of parking spaces.
Reservation: Enable users to reserve parking spaces in advance, with the option to cancel or modify reservations.
Parking Space Management
Space Management: Allow parking lot operators to manage the availability, pricing, and details of parking spaces.
Spot Allocation: Facilitate allocation of parking spots for different types of vehicles (e.g., regular, handicapped, electric).
Payment Processing
Online Payments: Support online payment for reservations and parking fees through secure payment gateways.
Payment History: Provide users with access to their payment history, including receipts and transaction details.
Navigation and Directions
Navigation: Provide directions to the reserved parking space using integrated maps and GPS.
Real-Time Updates: Offer real-time updates on traffic conditions and alternate routes if needed.
Access Control
Entry and Exit: Enable automated entry and exit for vehicles using QR codes, RFID, or license plate recognition.
Verification: Ensure that users can only access the reserved parking space and manage access for authorized vehicles.
Notifications
Alerts: Send notifications about reservation confirmations, reminders, and payment receipts.
Updates: Notify users about changes in parking space availability or reservation status.
Reporting and Analytics
Usage Reports: Provide operators with reports on parking space utilization, revenue, and user activity.
User Insights: Offer insights into user behavior and preferences for better service management.
Customer Support
Helpdesk: Provide access to customer support through various channels (e.g., chat, email, phone) for assistance with reservations and technical issues.
FAQ: Offer a comprehensive FAQ section to address common questions and concerns.
Integration with External Services
Maps and GPS: Integrate with map services for navigation and location tracking.
Payment Gateways: Connect with payment processors for handling transactions.
Non-Functional Requirements
Performance
Speed: Ensure fast response times for searching, reserving, and accessing parking spaces.
Scalability: Design the system to handle increasing numbers of users, parking spaces, and transactions efficiently.
Reliability
Availability: Ensure high availability with minimal downtime for users to access the system and manage reservations.
Error Handling: Implement robust error handling and recovery mechanisms to maintain system stability.
Security
Data Protection: Use encryption and secure protocols to protect sensitive user and payment information.
Authentication and Authorization: Implement strong authentication methods and role-based access control to safeguard user accounts and data.
Usability
User Interface: Design an intuitive and user-friendly interface for easy navigation and interaction with the system.
Accessibility: Ensure the system is accessible to users with disabilities and supports various devices and browsers.
Maintainability
Code Quality: Develop clean, modular, and well-documented code to facilitate future maintenance and updates.
Documentation: Provide comprehensive documentation for users, operators, and administrators.
Compliance
Regulatory Standards: Ensure compliance with relevant regulations and standards, such as data protection laws (e.g., GDPR).
Parking Regulations: Adhere to local parking regulations and policies.
Interoperability
Integration Compatibility: Ensure compatibility with other systems, tools, and services for seamless data exchange and functionality.
Backup and Recovery
Data Backup: Implement regular backups to prevent data loss and ensure data integrity.
Disaster Recovery: Develop a disaster recovery plan to restore operations in case of major disruptions.
