Account Creation: Allow patients and pharmacy staff to create accounts using email, social media, or mobile numbers.
Profile Management: Users can manage and update their profiles, including personal information, contact details, and medical history.
Authentication & Authorization: Secure login/logout functionality with role-based access control (e.g., customer, pharmacist, admin).
Prescription Management:
Prescription Upload: Allow patients to upload prescription documents or images for prescription medications.
Prescription Verification: Enable pharmacists to review, validate, and approve or reject prescriptions.
Prescription History: Maintain a record of past prescriptions for patients and pharmacists.
Product Management:
Product Listings: Manage a catalog of medications and health products, including descriptions, prices, and stock levels.
Product Categories: Organize products into categories such as prescription drugs, over-the-counter medications, and health supplements.
Inventory Management:
Stock Tracking: Monitor and manage inventory levels in real-time, including alerts for low stock and automatic reordering.
Supplier Management: Track and manage suppliers and their products, including ordering and restocking.
Order Processing:
Shopping Cart: Allow customers to add products to a shopping cart, review their selections, and proceed to checkout.
Order Placement: Enable customers to place orders for medications and health products.
Order Confirmation: Send confirmation notifications to customers with details of their purchase and estimated delivery time.
Order Tracking: Provide customers with real-time tracking information for their orders.
Payment Integration:
Payment Processing: Integrate with payment gateways to handle transactions securely.
Billing Management: Provide users with access to their payment history, invoices, and receipts.
Shipping and Delivery:
Shipping Options: Offer various shipping methods and options based on delivery location and product type.
Address Management: Allow customers to manage and save multiple shipping addresses.
Delivery Tracking: Provide real-time tracking information for shipments.
Compliance and Regulatory:
Drug Regulations: Ensure compliance with regulations related to prescription medications, including verification and storage requirements.
Data Protection: Implement measures to comply with healthcare regulations (e.g., HIPAA in the US, GDPR in Europe) regarding patient data privacy and security.
Customer Support:
Help Desk: Provide access to support resources, including FAQs, live chat, and contact options for customer support.
Issue Tracking: Track and manage customer-reported issues, returns, and complaints.
Reporting and Analytics:
Sales Reports: Generate reports on sales performance, revenue, and product popularity.
