Functional requirements of Charity Management System with non-functional

Functional Requirements

1. Donor Management
   • Allow donors to register, log in, and manage their profiles, including contact details, donation history, and preferences.
   • Provide tools for tracking donor engagement, including communication history and donation patterns.
   • Support different types of donors, such as individual donors, corporate sponsors, and recurring contributors.
2. Donation Management
   • Enable donors to make one-time or recurring donations via various payment methods (credit/debit cards, online payment gateways, bank transfers).
   • Track and manage donation amounts, dates, and purposes.
   • Provide donation receipts and acknowledgments to donors, including tax-deductible information.
3. Campaign and Fundraising Management
   • Create, manage, and promote fundraising campaigns and events.
   • Provide tools for setting campaign goals, tracking progress, and managing event logistics.
   • Allow donors to contribute to specific campaigns or causes and track campaign performance.
4. Volunteer Management
   • Allow volunteers to register, create, and manage their profiles, including skills, availability, and interests.
   • Enable organizations to post volunteer opportunities, track volunteer participation, and manage schedules.
   • Provide tools for tracking volunteer hours, assigning tasks, and managing volunteer communications.
5. Beneficiary Management
   • Manage records of beneficiaries, including their profiles, needs, and support history.
   • Track and manage the distribution of aid, services, or resources to beneficiaries.
   • Provide tools for assessing and reporting on beneficiary needs and outcomes.
6. Event Management
   • Plan and manage charity events, including scheduling, registration, and logistics.
   • Allow for online event registration, ticket sales, and event promotion.
   • Provide tools for managing event volunteers, donors, and participants.
7. Reporting and Analytics
   • Generate reports on donations, campaign performance, volunteer hours, and beneficiary support.
   • Provide analytics tools to track key metrics, such as fundraising success, donor engagement, and volunteer activity.
   • Allow for customizable reporting based on organizational needs.
8. Communication and Engagement
   • Facilitate communication with donors, volunteers, and beneficiaries through email, SMS, and social media.
   • Provide tools for creating and sending newsletters, updates, and campaign promotions.
   • Implement features for personalized communication based on donor and volunteer preferences.
9. Financial Management
   • Track and manage financial transactions, including donations, expenses, and budget allocations.
   • Provide tools for financial reporting, reconciliation, and auditing.
   • Support integration with accounting systems for streamlined financial management.
10. Data Management and Integration
    • Maintain and manage data on donors, donations, volunteers, beneficiaries, and campaigns.
    • Support integration with external systems, such as payment gateways, CRM, and accounting software.
    • Ensure data accuracy, consistency, and security.
11. User Management and Access Control
    • Provide role-based access control for different user roles, such as administrators, fundraisers, and volunteers.
    • Implement user authentication and authorization mechanisms to ensure secure access to the system.
    • Allow administrators to manage user permissions and roles.
12. Mobile Access
    • Ensure the system is accessible and functional on mobile devices, including smartphones and tablets.
    • Provide a mobile-friendly interface or app for users to access features and manage tasks on the go.

Non-Functional Requirements

1. Performance
   • Ensure fast response times for processing donations, managing events, and generating reports.
   • Handle high volumes of concurrent users and transactions efficiently.
2. Scalability
   • Support the addition of new features, users, and organizations as the system grows.
   • Scale to accommodate increasing data volumes, donor activity, and fundraising campaigns.
3. Reliability
   • Ensure high system availability with minimal downtime, particularly during peak donation periods and events.
   • Implement backup and recovery procedures to protect data and ensure business continuity.
4. Security
   • Protect donor, volunteer, and beneficiary data with encryption, secure access controls, and regular security updates.
   • Implement measures to prevent unauthorized access, data breaches, and fraud.
5. Usability
   • Provide an intuitive and user-friendly interface for donors, volunteers, and administrators.
   • Ensure ease of navigation, data entry, and information retrieval for users with varying levels of technical expertise.
6. Maintainability
   • Design the system for easy updates, maintenance, and troubleshooting.
   • Provide clear documentation for system administrators and support personnel.
7. Compatibility
   • Ensure compatibility with various devices (e.g., desktops, tablets, smartphones) and web browsers.
   • Support different operating systems and platforms to ensure a consistent user experience.
8. Data Integrity
   • Ensure accuracy and consistency of donor, donation, volunteer, and beneficiary data.
   • Implement validation checks and error-handling mechanisms to maintain data quality.
9. Support and Documentation
   • Provide comprehensive user manuals, help guides, and support resources for troubleshooting and training.
   • Offer technical support for system issues, content management, and user assistance.
10. Auditability
    • Maintain logs of system activity, user interactions, and financial transactions for auditing purposes.
    • Provide audit trails for donation processing, campaign management, and volunteer activity.