Functional requirements of Crisis Communication System for Disaster Management with non-functional

Functional Requirements

  1. Emergency Notification and Alerts
    • Alert Generation: Automatically generate and send alerts for various types of emergencies (e.g., natural disasters, industrial accidents).
    • Notification Channels: Support multiple communication channels for notifications, including SMS, email, mobile apps, and social media.
    • Message Customization: Allow for customization of alert messages based on the type of emergency and target audience.
  2. Real-Time Communication
    • Messaging: Provide real-time text, voice, and video messaging capabilities for effective communication among emergency responders and stakeholders.
    • Group Communication: Facilitate group communication and conferencing features for coordinated response efforts.
  3. Information Sharing
    • Situation Reports: Enable the creation and dissemination of situation reports, including updates on the disaster status, affected areas, and response activities.
    • Document Management: Support the sharing and management of important documents, maps, and other resources related to the disaster.
  4. Incident Management
    • Incident Tracking: Track and manage incidents in real-time, including the status of response activities and resource allocation.
    • Resource Management: Monitor and manage resources such as personnel, equipment, and supplies involved in the disaster response.
  5. Geospatial Mapping
    • Interactive Maps: Provide interactive maps to visualize disaster-affected areas, resource locations, and evacuation routes.
    • Geotagging: Support geotagging of information and updates for accurate location-based responses.
  6. Stakeholder Coordination
    • Role-Based Access: Implement role-based access control to ensure appropriate access to information and communication tools for different stakeholders (e.g., emergency responders, government officials, community leaders).
    • Collaboration Tools: Facilitate collaboration through shared task management, calendar scheduling, and collaborative document editing.
  7. Data Collection and Analysis
    • Data Entry: Allow users to input and update data related to the disaster, including damage reports and situational updates.
    • Analytics: Provide analytical tools to assess the impact of the disaster, evaluate response effectiveness, and identify trends.
  8. Public Information Management
    • Public Communication: Disseminate information to the public, including safety instructions, evacuation orders, and updates on the disaster status.
    • Feedback Mechanism: Enable the public to provide feedback and report issues or requests for assistance.
  9. Training and Simulation
    • Training Modules: Offer training modules and simulations to prepare stakeholders for using the system during actual emergencies.
    • Drills: Support simulation drills to practice and evaluate response procedures and system functionality.

Non-Functional Requirements

  1. Performance
    • Response Time: Ensure low latency for sending notifications and real-time communication to provide timely updates and coordination.
    • Scalability: Support scalability to handle large volumes of users and data during major disasters.
  2. Usability
    • User Interface: Design an intuitive and user-friendly interface that facilitates quick and easy access to communication tools and information.
    • Training: Provide user training and support to ensure effective use of the system by all stakeholders.
  3. Reliability
    • System Availability: Ensure high availability with minimal downtime, especially during critical periods of a disaster.
    • Fault Tolerance: Implement fault-tolerant mechanisms to handle system failures and ensure continuity of operations.
  4. Security
    • Data Protection: Protect sensitive information and communication from unauthorized access and breaches using encryption and secure authentication methods.
    • Access Control: Implement robust access control mechanisms to restrict access based on user roles and responsibilities.
  5. Maintainability
    • Code Quality: Maintain a clean, well-documented, and modular codebase to facilitate updates and maintenance.
    • Update Management: Provide a structured process for deploying updates and patches with minimal disruption.
  6. Compatibility
    • Cross-Platform Support: Ensure compatibility with various platforms and devices, including desktops, tablets, and mobile devices.
    • Integration: Support integration with existing emergency management systems and data sources.
  7. Compliance
    • Regulatory Compliance: Adhere to relevant regulations and standards related to data protection, emergency management, and communication.
    • Industry Standards: Follow industry best practices for disaster management and crisis communication systems.
  8. Backup and Recovery
    • Data Backup: Implement regular backups of system data and configurations to prevent data loss.
    • Disaster Recovery: Develop and maintain a disaster recovery plan to restore system functionality and data in case of major failures.

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