Skip to content
Functional Requirements
- Patient Management:
- Patient Registration: Capture patient demographics, medical history, and contact details.
- Appointment Scheduling: Allow patients to book, reschedule, and cancel appointments with doctors.
- Patient Records: Maintain and update electronic health records (EHR) with patient information, medical history, and treatment plans.
- Admission and Discharge: Manage patient admissions, transfers, and discharges, including bed assignments and discharge summaries.
- Doctor and Staff Management:
- Doctor Profiles: Manage doctor profiles with specialties, schedules, and availability.
- Staff Management: Handle scheduling, roles, and responsibilities of medical and administrative staff.
- Staff Shifts: Manage shift scheduling and track attendance.
- Appointment and Scheduling:
- Appointment Booking: Allow patients to schedule appointments online or through the hospital’s administrative staff.
- Automated Reminders: Send appointment reminders via email or SMS to reduce no-shows.
- Room and Equipment Scheduling: Manage the scheduling of hospital rooms, operating theaters, and medical equipment.
- Medical Records and Documentation:
- Patient Medical Records: Track and update patient medical history, lab results, imaging reports, and treatment plans.
- Prescription Management: Create, manage, and track patient prescriptions, including electronic prescriptions.
- Lab and Diagnostic Results: Integrate lab and diagnostic results into patient records.
- Billing and Financial Management:
- Patient Billing: Generate and manage patient bills, including consultation fees, treatment costs, and hospital services.
- Insurance Claims: Process insurance claims, including integration with insurance providers.
- Payment Processing: Handle payments through various methods (cash, credit/debit cards, online payments).
- Inventory Management:
- Medical Supplies: Track inventory of medical supplies, pharmaceuticals, and equipment.
- Order Management: Manage procurement, stock levels, and supplier information.
- Emergency Services:
- Emergency Admission: Handle emergency admissions and triage patients based on urgency.
- Emergency Contacts: Maintain a list of emergency contacts and services.
- Reporting and Analytics:
- Operational Reports: Generate reports on hospital operations, patient statistics, and staff performance.
- Financial Reports: Track revenue, expenses, and financial performance.
- Clinical Reports: Analyze clinical data for quality improvement and research purposes.
- Communication and Coordination:
- Internal Messaging: Facilitate communication between doctors, nurses, and administrative staff.
- Patient Communication: Enable secure messaging and communication between patients and healthcare providers.
- Compliance and Security:
- Regulatory Compliance: Ensure adherence to healthcare regulations and standards (e.g., HIPAA, GDPR).
- Audit Trails: Maintain logs of system access and changes for compliance and security audits.
Non-Functional Requirements
- Performance:
- Response Time: Ensure fast response times for user actions (e.g., accessing patient records, booking appointments).
- Scalability: Support a growing number of users, transactions, and data without performance degradation.
- Reliability:
- System Availability: Maintain high availability with minimal downtime to ensure continuous operation.
- Fault Tolerance: Implement mechanisms to handle system failures and ensure continuity of operations.
- Usability:
- User Interface: Provide an intuitive and user-friendly interface for staff and patients.
- Training and Support: Offer training materials and support to help users effectively navigate the system.
- Security:
- Data Encryption: Encrypt sensitive data both in transit and at rest to protect patient information.
- Access Control: Implement role-based access control to ensure users can only access information relevant to their role.
- Authentication: Use strong authentication methods to secure user accounts.
- Maintainability:
- Code Quality: Ensure the codebase is well-documented, modular, and adheres to best practices for ease of maintenance.
- Updates and Patches: Regularly update the system to fix bugs, patch vulnerabilities, and add new features.
- Compatibility:
- Platform Support: Ensure compatibility with various operating systems and devices (e.g., desktops, tablets, smartphones).
- Browser Compatibility: Ensure the web-based interface works across major web browsers.
- Backup and Recovery:
- Data Backup: Regularly back up data to prevent loss in case of hardware failures or other issues.
- Disaster Recovery: Have a disaster recovery plan in place to restore operations quickly after a major disruption.
- Legal and Compliance:
- Data Protection: Adhere to data protection laws and regulations to safeguard patient information.
- Compliance: Ensure the system complies with healthcare industry standards and regulations.