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Functional Requirements
- User Authentication and Authorization
- Users (e.g., loan officers, borrowers, administrators) should be able to log in securely.
- Different roles should have access to specific functionalities based on their permissions.
- Loan Application Management
- Allow borrowers to apply for loans, including submitting required documents and personal information.
- Provide an interface for loan officers to review, approve, or reject applications.
- Loan Processing
- Process approved loan applications, including disbursement of funds.
- Manage loan terms, interest rates, and repayment schedules.
- Payment Management
- Track and manage loan repayments, including partial and full payments.
- Calculate and apply interest on outstanding balances.
- Generate receipts and update loan balances accordingly.
- Account Management
- Maintain borrower profiles, including personal information, loan history, and payment status.
- Provide functionality for borrowers to view their loan details and payment history.
- Credit Risk Assessment
- Evaluate borrower creditworthiness based on criteria like credit score, income, and loan history.
- Provide tools for assessing risk and determining loan eligibility.
- Document Management
- Store and manage documents related to loan applications, agreements, and payment receipts.
- Ensure secure access and retrieval of documents.
- Reporting and Analytics
- Generate reports on loan portfolio performance, delinquency rates, and financial metrics.
- Provide analytics to support decision-making and strategy planning.
- Notifications and Alerts
- Send notifications for upcoming payments, overdue loans, and application status updates.
- Alert administrators and borrowers about important events or changes.
- Compliance and Auditing
- Ensure that the system complies with financial regulations and standards.
- Maintain audit trails for loan transactions, approvals, and modifications.
Non-Functional Requirements
- Performance
- The system should handle multiple concurrent transactions and user interactions efficiently.
- Ensure fast response times for loan processing and data retrieval.
- Scalability
- The system should be able to scale with increasing loan volume and user load.
- Support expansion to handle more borrowers and loan types.
- Reliability
- Ensure high availability with minimal downtime.
- Implement backup and recovery procedures to protect data and ensure continuity.
- Security
- Protect sensitive borrower and loan data with encryption and secure access controls.
- Ensure compliance with data protection regulations (e.g., GDPR, CCPA).
- Usability
- Provide an intuitive and user-friendly interface for borrowers and loan officers.
- Ensure ease of navigation and accessibility for all users.
- Maintainability
- The system should be easy to update and maintain with clear documentation.
- Support regular updates and bug fixes with minimal disruption.
- Compatibility
- Ensure compatibility with various devices and browsers.
- Integrate with other financial systems or third-party services as needed.
- Data Integrity
- Ensure the accuracy and consistency of loan and borrower data across the system.
- Implement validation checks and error-handling mechanisms.
- Support and Documentation
- Provide user manuals, help guides, and support resources for troubleshooting.
- Offer technical support for system issues and maintenance.
- Auditability
- Maintain logs of system access, changes, and transactions for auditing purposes.
- Provide detailed audit trails for loan approvals, modifications, and financial transactions.