Functional requirements of Movie Ticket Booking System with non-functional

Functional Requirements

1. User Authentication and Authorization
   • Allow users to create accounts, log in, and manage their profiles.
   • Implement role-based access for different functionalities (e.g., customers, administrators).
2. Movie Listings and Showtimes
   • Display a list of movies, including details such as title, genre, duration, and ratings.
   • Provide information on showtimes for different movies, including dates, times, and cinema locations.
3. Seat Selection and Booking
   • Allow users to select seats from a visual seating chart for a specific movie show.
   • Support seat reservations and handle seat availability in real-time.
4. Ticket Booking and Payment
   • Facilitate the booking of tickets, including selecting the number of tickets and seat preferences.
   • Support various payment methods (e.g., credit/debit cards, online payment gateways).
   • Generate and provide electronic tickets or booking confirmations.
5. Booking Management
   • Allow users to view, modify, or cancel their bookings.
   • Provide functionality to resend booking confirmations or tickets.
6. Search and Filter
   • Enable users to search for movies by criteria such as title, genre, or rating.
   • Provide filtering options to view movies by date, time, or cinema location.
7. Movie Reviews and Ratings
   • Allow users to submit and view reviews and ratings for movies.
   • Display aggregate ratings and reviews on movie listings.
8. Notification and Alerts
   • Send notifications to users for booking confirmations, reminders, and cancellations.
   • Notify users about upcoming movies, special screenings, and promotions.
9. Reporting and Analytics
   • Generate reports on booking statistics, ticket sales, and cinema performance.
   • Provide analytics to support decision-making and operational planning.
10. Integration with External Systems
    • Integrate with payment gateways for processing transactions.
    • Connect with cinema management systems if needed for real-time seat availability and scheduling.
11. User Profile Management
    • Allow users to manage their profiles, including personal information and booking history.
    • Provide options for users to update their contact details and preferences.
12. Promotions and Discounts
    • Manage and apply promotional offers, discounts, and special packages.
    • Track the effectiveness of marketing campaigns and promotions.
13. Compliance and Documentation
    • Ensure compliance with industry regulations and data protection laws.
    • Provide legal disclaimers, terms of service, and privacy policies.

Non-Functional Requirements

1. Performance
   • Ensure quick response times for movie searches, seat selection, and payment processing.
   • Handle high volumes of concurrent users and booking activities efficiently.
2. Scalability
   • Support the addition of new movies, cinemas, and showtimes as needed.
   • Scale to accommodate increasing user traffic and data.
3. Reliability
   • Ensure high system availability with minimal downtime.
   • Implement backup and recovery procedures to protect booking data and ensure continuity.
4. Security
   • Protect sensitive user and payment data with encryption and secure access controls.
   • Ensure compliance with data protection regulations (e.g., GDPR, PCI-DSS).
5. Usability
   • Provide an intuitive and user-friendly interface for browsing movies, booking tickets, and managing profiles.
   • Ensure ease of navigation and accessibility features for all users.
6. Maintainability
   • Design the system for easy updates, maintenance, and troubleshooting.
   • Provide clear documentation for system administrators and developers.
7. Compatibility
   • Ensure compatibility with various devices (e.g., desktops, tablets, smartphones) and operating systems.
   • Integrate seamlessly with other systems and software as needed.
8. Data Integrity
   • Ensure accuracy and consistency of movie listings, showtimes, and booking data.
   • Implement validation checks and error-handling mechanisms to maintain data quality.
9. Support and Documentation
   • Provide user manuals, help guides, and support resources for troubleshooting and training.
   • Offer technical support for system issues and maintenance.
10. Auditability
    • Maintain logs of user actions, booking history, and payment transactions for auditing purposes.
    • Provide audit trails for booking ac