Functional requirements of Online Beauty Product Store with non-functional

Functional Requirements

1. User Management:
   • Account Creation: Users should be able to register an account using email, social media, or mobile number.
   • Profile Management: Users can update personal information, manage addresses, and track order history.
   • Authentication & Authorization:
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     Secure login and logout functionalities, password recovery, and user role management (e.g., admin, customer).
2. Product Management:
   • Product Listings: Admins can add, edit, and delete products. Products should have details like name, description, price, and images.
   • Categories & Filters: Products should be organized into categories and filters (e.g., type, brand, price range) for easier navigation.
   • Stock Management: Track inventory levels and notify users when products are out of stock or low in stock.
3. Search Functionality:
   • Keyword Search: Users can search for products using keywords.
   • Advanced Search: Filters for narrowing search results based on various attributes (e.g., price, category, brand).
4. Shopping Cart:
   • Add/Remove Items: Users can add or remove items from their cart.
   • View Cart: Users can view the contents of their cart, including item details and total price.
   • Update Quantities: Users can change the quantity of items in their cart.
5. Checkout Process:
   • Order Review: Users can review their cart before finalizing the purchase.
   • Payment Integration: Support for various payment methods (e.g., credit/debit cards, PayPal, digital wallets).
   • Shipping Options: Users can select shipping methods and view associated costs.
   • Order Confirmation: Generate an order confirmation with details sent via email or SMS.
6. Customer Support:
   • Contact Us Form: Users can submit inquiries or issues.
   • Live Chat: Real-time chat support for immediate assistance.
   • FAQs: A section for frequently asked questions to assist users with common issues.
7. Reviews & Ratings:
   • Product Reviews: Users can leave reviews and rate products.
   • Moderation: Admins can manage and moderate reviews to ensure quality.
8. Promotions & Discounts:
   • Coupons & Codes: Users can apply discount codes or coupons at checkout.
   • Special Offers: Admins can create and manage promotional offers or bundles.
9. Order Management:
   • Order Tracking: Users can track the status of their orders.
   • Order History: Users can view past orders and re-order items.
   • Returns & Refunds: Users can request returns or refunds, and admins can process these requests.
10. Notifications:
    • Email/SMS Alerts: Notify users about order status, promotions, and account activities.

Non-Functional Requirements

1. Performance:
   • Speed: The website should load quickly and handle high traffic volumes efficiently.
   • Scalability: The system should be able to scale to accommodate increasing numbers of users and products.
2. Security:
   • Data Protection: Implement measures to protect user data, including encryption and secure storage.
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   • Secure Transactions: Ensure payment transactions are processed securely using SSL/TLS.
   • Compliance: Adhere to data protection regulations (e.g., GDPR, CCPA).
3. Usability:
   • User Interface: The website should have an intuitive and user-friendly design.
   • Accessibility: Ensure the site is accessible to users with disabilities, following WCAG guidelines.
4. Reliability:
   • Uptime: Ensure high availability with minimal downtime.
   • Backup & Recovery: Regular backups and a disaster recovery plan to protect data and ensure business continuity.
5. Maintainability:
   • Code Quality: The code should be well-structured and documented for ease of maintenance.
   • Update Management: The system should be easy to update with new features and patches.
6. Compatibility:
   • Browser Support: The website should be compatible with major web browsers (e.g., Chrome, Firefox, Safari, Edge).
   • Mobile Responsiveness: The site should be fully responsive and functional on various mobile devices and screen sizes.
7. Localization:
   • Multilingual Support: Support for multiple languages if targeting a global audience.
   • Currency: Ability to handle different currencies if operating internationally.
8. Analytics & Reporting:
   • Traffic Analysis: Tools for monitoring and analyzing site traffic and user behavior.
   • Sales Reports: Generate reports on sales performance, product trends, and customer insights.