Allow users to create and manage accounts using email, phone number, or social media login.
Implement secure authentication methods, including password recovery and multi-factor authentication.
Auction Item Management:
Enable administrators to create, list, and manage auction items, including details such as descriptions, images, starting bids, and reserve prices.
Provide options for categorizing and tagging items to improve searchability.
Auction Listings:
Display active and upcoming auctions with item details, auction timelines, and bidding instructions.
Provide users with a searchable and filterable list of auction items.
Bidding Functionality:
Allow registered users to place bids on auction items in real-time.
Implement automatic bid incrementing, and display current bid amounts and highest bidder information.
Auction Monitoring and Updates:
Provide real-time updates on bid status, auction progress, and item availability.
Allow users to track their bidding activity and receive notifications for outbid alerts or auction closings.
Payment Processing:
Support various payment methods, including credit/debit cards, digital wallets, and other online payment options.
Ensure secure payment processing with encryption and fraud protection.
Winning Bidder Notification:
Notify the winning bidder via email or SMS once the auction ends.
Provide details on payment instructions and item collection or delivery arrangements.
Item Fulfillment:
Enable winning bidders to arrange for item pickup or delivery.
Provide tools for tracking and managing item fulfillment processes.
Donor and Bidder Management:
Maintain records of donors and bidders, including contact details, bidding history, and donation history.
Provide functionalities for acknowledging donations and issuing receipts.
Reporting and Analytics:
Generate reports on auction performance, including total funds raised, number of items sold, and bidder activity.
Provide analytics on auction trends, item popularity, and donor engagement.
Admin Dashboard:
Provide administrators with a dashboard for managing auctions, items, users, and financial transactions.
Include tools for tracking auction performance, generating reports, and handling user inquiries.
Search and Filtering:
Implement search functionality to find specific auction items based on criteria such as item name, category, and price range.
Provide filtering options to narrow down search results based on various attributes.
User Feedback and Reviews:
Allow users to leave feedback or reviews for auction items or the overall auction experience.
Display user reviews and ratings to help build trust and transparency.
Help and Support Resources:
Offer help resources, including FAQs, user guides, and support contact options.
Provide customer support through various channels, such as email, live chat, or phone.
Non-Functional Requirements
Scalability:
The system should handle increasing numbers of users, auction items, and bids without performance issues.
Support for scaling infrastructure to accommodate growth and peak auction periods.
Performance:
Ensure fast and responsive interactions, with quick bid processing, real-time updates, and efficient search results.
Optimize performance to handle large volumes of auction data and concurrent users efficiently.
Reliability and Availability:
Ensure high availability with minimal downtime, supported by redundancy, load balancing, and failover mechanisms.
Implement regular backups and disaster recovery procedures to maintain service continuity.
Usability:
The user interface should be intuitive and user-friendly, accommodating users with varying levels of technical expertise.
Provide a consistent and seamless experience across different devices and platforms.
Security:
Implement robust security measures to protect user data, payment information, and auction integrity, including encryption, secure authentication, and access controls.
Protect against unauthorized access, data breaches, and cyber threats.
Maintainability:
Ensure the system is easy to maintain, with clear documentation, modular design, and support for regular updates and bug fixes.
Implement automated monitoring and logging to identify and address issues promptly.
Compliance:
Ensure the system complies with relevant regulations and standards, such as data protection laws (e.g., GDPR, CCPA) and financial regulations for payment processing.
Provide features to support auditing, data retention, and regulatory reporting requirements.
Data Integrity and Accuracy:
Ensure that all data collected and processed by the system is accurate, consistent, and up-to-date.
Implement validation checks and data integrity mechanisms to prevent errors and data corruption.
Localization and Internationalization:
Support multiple languages and regional settings to cater to a global audience.
Allow easy adaptation of the system to meet local regulations and cultural practices.
Accessibility:
Ensure that the system is accessible to users with disabilities, following web accessibility standards (e.g., WCAG).
Provide features such as screen reader compatibility, keyboard navigation, and adjustable text sizes.
Privacy and Data Ownership:
Ensure that users retain ownership of their data and can easily control, access, and delete their information.
Provide transparency regarding data usage, sharing, and storage practices, with clear consent mechanisms.
