Registration and Login: Allow patients and doctors to register, log in, and manage their profiles.
Profile Management: Enable users to update personal details, medical history, qualifications, and availability.
Appointment Scheduling
Appointment Booking: Allow patients to schedule consultations with doctors based on availability.
Appointment Management: Enable users to view, reschedule, or cancel appointments.
Reminders: Send reminders to both patients and doctors about upcoming consultations.
Consultation Types
Video Consultations: Support secure video calls for real-time consultations.
Text/Chat Consultations: Provide a chat feature for text-based consultations.
Voice Consultations: Offer audio-only consultations as an option.
Medical Records Management
Record Storage: Allow patients to upload and manage their medical records, including test results and previous diagnoses.
Access Control: Provide doctors with access to relevant medical records during consultations.
Prescription Management
E-Prescriptions: Enable doctors to issue digital prescriptions and send them directly to patients.
Medication Tracking: Allow patients to track their prescribed medications and receive reminders for refills.
Payment Processing
Billing: Facilitate online payment for consultations and other services.
Payment History: Provide users with access to their payment history and receipts.
Consultation History
History Access: Allow patients and doctors to view a history of past consultations, including notes and prescriptions.
Notes: Enable doctors to add notes and observations to patient records after each consultation.
Communication Tools
Messaging: Provide secure messaging for communication between patients and doctors outside of scheduled consultations.
Notifications: Notify users about appointment confirmations, updates, and messages.
Doctor Search and Filter
Search Functionality: Allow patients to search for doctors based on specialty, location, availability, and ratings.
Doctor Profiles: Display detailed profiles of doctors, including their qualifications, specialties, and patient reviews.
Integration with External Services
Health Records Integration: Integrate with electronic health record (EHR) systems for seamless access to medical records.
Pharmacy Integration: Connect with pharmacies for e-prescription fulfillment and medication tracking.
Admin Panel
Dashboard: Provide administrators with a dashboard to manage users, appointments, and system settings.
Reporting: Generate reports on system usage, consultation statistics, and financial transactions.
Non-Functional Requirements
Performance
Speed: Ensure fast response times for loading user profiles, scheduling appointments, and conducting consultations.
Scalability: Design the system to handle increasing numbers of users, consultations, and records efficiently.
Reliability
Availability: Ensure high availability with minimal downtime for users to access the system and schedule consultations.
Error Handling: Implement robust error handling to manage issues and ensure system stability.
Security
Data Protection: Use encryption and secure protocols to protect sensitive medical and personal information.
Authentication and Authorization: Implement strong authentication methods and role-based access control to safeguard user accounts and data.
Usability
User Interface: Design an intuitive and user-friendly interface for easy navigation and interaction during consultations and appointment management.
Accessibility: Ensure the system is accessible to users with disabilities and supports various devices and browsers.
Maintainability
Code Quality: Develop clean, modular, and well-documented code to facilitate future maintenance and updates.
Documentation: Provide comprehensive documentation for users, doctors, and administrators.
Compliance
Regulatory Standards: Ensure compliance with healthcare regulations and standards, such as HIPAA (Health Insurance Portability and Accountability Act) or GDPR (General Data Protection Regulation).
Data Privacy: Adhere to data privacy laws and regulations to protect patient information.
Interoperability
Integration Compatibility: Ensure compatibility with other healthcare systems, tools, and services for seamless data exchange and functionality.
Backup and Recovery
Data Backup: Implement regular backups to prevent data loss and ensure data integrity.
Disaster Recovery: Develop a disaster recovery plan to restore operations in case of major disruptions.
