Functional requirements of Online Donation Tracking System with non-functional

Functional Requirements

1. User Management:
   • Account Creation: Donors, recipients, and administrators can create accounts using email, social media, or mobile numbers.
   • Profile Management: Users can manage their profiles, including contact details, donation history, and preferences.
   • Authentication & Authorization: Secure login/logout functionality with role-based access control (e.g., donor, recipient, admin).
2. Donation Management:
   • Donation Processing: Donors can make donations online through various payment methods (e.g., credit/debit cards, digital wallets).
   • Donation Tracking: Track and display the status of donations, including processing, completed, and allocated statuses.
   • Recurring Donations: Support for one-time and recurring donations with flexible scheduling options.
3. Fundraising Campaigns:
   • Campaign Creation: Administrators can create, manage, and update fundraising campaigns with details like goals, descriptions, and deadlines.
   • Campaign Tracking: Monitor and display progress towards fundraising goals, including total funds raised and number of donations.
4. Reporting and Analytics:
   • Donation Reports: Generate reports on donation trends, donor demographics, and campaign performance.
   • Custom Reports: Allow administrators to create custom reports based on various criteria (e.g., date range, campaign type).
5. Donor Engagement:
   • Acknowledgements: Send thank-you emails or letters to donors for their contributions.
   • Impact Reports: Provide reports or updates to donors about how their contributions have been utilized.
6. Recipient Management:
   • Recipient Registration: Organizations or individuals receiving donations can register and create profiles.
   • Donation Allocation: Track and manage how donations are allocated to different recipients or projects.
7. Search and Filter:
   • Search Functionality: Allow users to search for campaigns, donation history, and recipient profiles.
   • Filters: Provide filters for narrowing search results based on various attributes (e.g., campaign status, donation amount).
8. Notifications and Alerts:
   • Donation Notifications: Notify donors about successful transactions, campaign updates, and impact reports.
   • Alerts: Alert administrators about donation milestones, campaign deadlines, or system issues.
9. Payment Integration:
   • Payment Gateway Integration: Support for secure payment processing through various gateways.
   • Transaction History: Maintain a record of all transactions, including dates, amounts, and payment methods.
10. Customer Support:
    • Help Center: Provide FAQs, troubleshooting tips, and contact information for support.
    • Support Requests: Allow users to submit inquiries or issues through contact forms or live chat.

Non-Functional Requirements

1. Performance:
   • Speed: Ensure the system has fast load times and processes transactions efficiently.
   • Scalability: The system should be able to scale to handle increasing numbers of users, donations, and campaigns.
2. Security:
   • Data Protection: Implement encryption and secure storage to protect user data and transaction details.
   • Compliance: Adhere to data protection regulations, such as GDPR, CCPA, and PCI-DSS for payment security.
   • Fraud Prevention: Implement mechanisms to detect and prevent fraudulent transactions and activities.
3. Usability:
   • User Interface: Design an intuitive and easy-to-navigate interface for donors, recipients, and administrators.
   • Accessibility: Ensure the platform is accessible to users with disabilities, following WCAG guidelines.
4. Reliability:
   • Uptime: Aim for high availability with minimal downtime.
   • Backup and Recovery: Regular backups and a disaster recovery plan to protect data and ensure business continuity.
5. Maintainability:
   • Code Quality: Maintain clean, well-documented code to facilitate easy updates and maintenance.
   • Modularity: Design the system in a modular way to allow for easy addition of new features and updates.
6. Compatibility:
   • Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari, Edge).
   • Mobile Responsiveness: The platform should be fully functional on various mobile devices and screen sizes.
7. Localization:
   • Multilingual Support: Provide the platform in multiple languages if serving a diverse user base.
   • Currency Support: Support multiple currencies if operating internationally or handling donations in different currencies.
8. Analytics and Reporting:
   • Data Insights: Provide insights into donation patterns, user behavior, and campaign effectiveness.
   • Custom Reporting: Allow administrators to generate and customize reports based on specific needs and criteria.