Functional requirements of Online Food Donation System with non-functional

Functional Requirements

1. User Registration and Authentication:
   • Allow users to register as donors or recipients using email, social media, or third-party authentication services.
   • Provide secure login mechanisms, including multi-factor authentication (MFA) for enhanced security.
   • Implement role-based access control to manage permissions for different user roles (e.g., donors, recipients, administrators).
2. Profile Management:
   • Enable donors to create and manage profiles with details such as contact information, organization affiliation, and food donation preferences.
   • Allow recipients to create and manage profiles with details about their organization, food needs, and contact information.
3. Food Donation Management:
   • Allow donors to list available food donations, including details such as food type, quantity, expiration date, and pick-up location.
   • Enable recipients to browse available donations and request or claim specific food items based on their needs.
4. Donation Scheduling and Logistics:
   • Provide scheduling tools for donors and recipients to arrange pick-up and delivery of food donations.
   • Support for coordinating logistics, including transport arrangements and tracking of food delivery status.
5. Donation Tracking and Reporting:
   • Enable tracking of donation status from listing to delivery, including updates on pick-up and drop-off times.
   • Provide reporting tools for donors and recipients to track donation history, volumes, and impact.
6. Matching and Recommendations:
   • Implement algorithms to match food donations with recipient organizations based on factors such as location, food type, and needs.
   • Provide recommendations for donors and recipients based on their profiles, past donations, and preferences.
7. Communication and Notifications:
   • Provide messaging and communication tools for donors and recipients to discuss donation details, logistics, and requirements.
   • Send automated notifications for donation requests, confirmations, scheduling updates, and delivery status.
8. Food Safety and Compliance:
   • Include features for donors and recipients to confirm compliance with food safety regulations and guidelines.
   • Provide documentation and verification options to ensure that donated food meets safety standards and is suitable for consumption.
9. Admin Panel:
   • Include an administrative interface for managing users, donations, and system settings.
   • Provide tools for moderating content, resolving issues, and ensuring compliance with platform policies.
10. Feedback and Reviews:
    • Allow donors and recipients to provide feedback and reviews on their donation experiences.
    • Display ratings and reviews on user profiles to build trust and credibility within the community.
11. Integration with External Systems:
    • Support integration with external systems such as food safety databases, mapping services, and logistics platforms.
    • Provide APIs for connecting with third-party applications and services.
12. Data Security and Privacy:
    • Implement encryption for data at rest and in transit to protect user information and donation details.
    • Ensure compliance with data protection regulations, including GDPR and local data protection laws.
13. Mobile Access:
    • Provide a mobile-friendly interface or app for users to access and manage donations, view profiles, and communicate with others on the go.
    • Ensure mobile functionality supports features such as scheduling, notifications, and tracking.
14. Reporting and Analytics:
    • Generate reports and analytics on donation volumes, user activity, and impact metrics.
    • Provide insights to help users and administrators assess the effectiveness of the donation system.
15. Support and Help Resources:
    • Offer access to help resources, including FAQs, user guides, and support contact options.
    • Provide customer support through various channels, such as email, live chat, or phone.

Non-Functional Requirements

1. Scalability:
   • The system should handle an increasing number of users, donations, and interactions without performance issues.
   • Support for scaling infrastructure to accommodate growth and peak usage periods.
2. Performance:
   • Ensure fast and responsive interactions, with quick processing of donation listings, requests, and scheduling.
   • Optimize system performance to handle large datasets and high volumes of concurrent users efficiently.
3. Reliability and Availability:
   • Ensure high availability with minimal downtime, supported by redundancy, load balancing, and failover mechanisms.
   • Implement regular backups and disaster recovery procedures to maintain service continuity.
4. Usability:
   • The user interface should be intuitive and user-friendly, accommodating users with varying levels of technical expertise.
   • Provide a consistent and seamless experience across different devices and platforms.
5. Interoperability:
   • The system should integrate seamlessly with external systems, such as mapping services and food safety databases.
   • Support standard APIs and data formats for interoperability and data exchange.
6. Maintainability:
   • Ensure the system is easy to maintain, with clear documentation, modular design, and support for regular updates and bug fixes.
   • Implement automated monitoring and logging to identify and address issues promptly.
7. Compliance:
   • Ensure the system complies with relevant regulations and standards, such as food safety laws and data protection regulations.
   • Provide features to support auditing, data retention, and regulatory reporting requirements.
8. Data Integrity and Accuracy:
   • Ensure that all data collected and processed by the system is accurate, consistent, and up-to-date.
   • Implement validation checks and data integrity mechanisms to prevent errors and data corruption.
9. Localization and Internationalization:
   • Support multiple languages and regional settings to cater to a global user base.
   • Allow easy adaptation of the system to meet local regulations and cultural practices.
10. Accessibility:
    • Ensure that the system is accessible to users with disabilities, following web accessibility standards (e.g., WCAG).
    • Provide features such as screen reader compatibility, keyboard navigation, and adjustable text sizes.
11. Privacy and Data Ownership:
    • Ensure that users retain ownership of their data and can easily control, access, and delete their information.
    • Provide transparency regarding data usage, sharing, and storage practices, with clear consent mechanisms.