Functional requirements of Online Freelance Job Portal with non-functional

Functional Requirements

1. User Management:
   • Account Creation: Allow freelancers and clients to register and create accounts using email, social media, or mobile numbers.
   • Profile Management: Users can manage their profiles, including personal information, work experience, skills, and payment details.
   • Authentication & Authorization: Implement secure login/logout functionality with role-based access control (e.g., freelancer, client, admin).
2. Job Posting and Management:
   • Job Creation: Clients can post job listings, including details like job description, skills required, budget, and deadlines.
   • Job Editing and Deletion: Clients can edit or delete their job postings as needed.
   • Job Categories and Tags: Allow clients to categorize and tag job postings to make them easier to find.
3. Freelancer Search and Applications:
   • Freelancer Search: Clients can search for freelancers based on skills, location, ratings, and availability.
   • Freelancer Profiles: Provide detailed freelancer profiles, including portfolios, ratings, and reviews.
   • Application Process: Freelancers can apply for jobs, submit proposals, and communicate with clients through the platform.
4. Bid and Proposal Management:
   • Bid Submission: Freelancers can submit bids or proposals for job postings, including their rates and estimated delivery times.
   • Proposal Review: Clients can review bids, compare proposals, and select freelancers based on their criteria.
5. Contract and Payment Management:
   • Contract Creation: Facilitate contract creation between clients and freelancers, including scope of work, milestones, and terms.
   • Payment Integration: Support secure payment processing through various methods (e.g., credit/debit cards, digital wallets).
   • Milestone Payments: Allow for milestone-based payments, where clients release funds as work progresses.
6. Communication and Collaboration:
   • Messaging System: Implement a secure messaging system for communication between freelancers and clients.
   • File Sharing: Allow users to upload and share files related to job projects.
7. Ratings and Reviews:
   • Review System: Enable clients to leave reviews and ratings for freelancers upon job completion.
   • Freelancer Feedback: Allow freelancers to provide feedback on clients.
8. Notifications and Alerts:
   • Job Alerts: Notify freelancers of new job postings matching their skills and preferences.
   • Application Updates: Send notifications for application status, new messages, or updates from clients.
9. Reporting and Analytics:
   • Job Statistics: Track statistics such as job posting frequency, application rates, and completion rates.
   • User Analytics: Provide insights into user activity, job performance, and platform usage.
10. Admin Panel:
    • Dashboard: A central dashboard for administrators to manage users, monitor platform activity, and handle support requests.
    • User Management: Admins can add, remove, or modify user accounts and roles.
    • Content Moderation: Admins can review and manage job postings, user profiles, and reported issues.
11. Integration with Other Systems:
    • API Integration: Support integration with third-party services for payment processing, CRM, or analytics.
    • LMS Integration: Integrate with Learning Management Systems (LMS) if offering additional training or certifications.

Non-Functional Requirements

1. Performance:
   • Speed: Ensure fast load times and quick response times for job searches, application submissions, and messaging.
   • Scalability: The system should be able to scale to handle increasing numbers of users, job postings, and transactions.
2. Security:
   • Data Protection: Implement encryption and secure storage for user data, payment details, and job information.
   • Compliance: Adhere to data protection regulations (e.g., GDPR, CCPA) and industry standards.
   • Fraud Prevention: Implement mechanisms to detect and prevent fraudulent activities and misuse.
3. Usability:
   • User Interface: Design an intuitive and user-friendly interface for all user roles.
   • Accessibility: Ensure the platform is accessible to users with disabilities, following WCAG guidelines.
4. Reliability:
   • Uptime: Aim for high availability with minimal downtime to ensure continuous access to the platform.
   • Backup and Recovery: Implement regular backups and a disaster recovery plan to protect data and ensure business continuity.
5. Maintainability:
   • Code Quality: Maintain clean, well-documented code to facilitate easy updates and maintenance.
   • Modularity: Design the system in a modular way to allow for easy addition of new features and updates.
6. Compatibility:
   • Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari, Edge).
   • Mobile Responsiveness: The platform should be fully functional on various mobile devices and screen sizes.
7. Localization:
   • Multilingual Support: Provide the platform in multiple languages if serving a diverse user base.
   • Regional Customization: Allow for region-specific content, currencies, and payment methods.
8. Analytics and Reporting:
   • Data Insights: Provide insights into platform performance, user behavior, and job trends.
   • Custom Reporting: Allow administrators to generate and customize reports based on specific criteria.